User Experience jobs in United States

Become a Dedicated Complex Care Assistant - Provide Specialised, Emotional, and Clinical Support

Role: Complex Care Assistant
Pay: £14 p/h
Location: Warrington
Job Type: Full-Time
Shift Pattern: 12-hour shifts, Days and Nights

About Us

Sugarman Health and Wellbeing is a nationwide care provider dedicated to delivering high-quality, person-centred care in the community, helping people live as independently and safely as possible.

Joining Sugarman Health and Wellbeing means becoming part of a supportive and purpose-driven team that truly values the impact of quality care. With a strong reputation for delivering personalised healthcare services across the UK, Sugarman offers not just a job, but a rewarding career where you can make a real difference in people's lives. Whether you're an experienced healthcare professional or just starting out, you'll benefit from comprehensive training, flexible working patterns, and genuine growth opportunities.

• Comprehensive theoretical and practical training is provided to ensure you have the correct skills for this complex care package.

• Career development opportunities.

• NVQ level 2 and 3 in Health and Social Care Please enquire for more information

• Ongoing support from our Office Team, Registered Managers and Clinical Nurses.

• Weekly Pay via PAYE or Umbrella Schemes

• DBS application registered with Sugarman Health and Wellbeing

• Double Pay on Bank Holiday

• Holiday Pay

Sugarman Health and Wellbeing is seeking exceptionally patient, kind Complex Care Assistants to form a dedicated team for a remarkable lady. This is a profoundly impactful role, providing clinical and emotional support to our service user following a catastrophic brain injury.

Your role will be central to maintaining her physical health and psychological wellbeing. Our service user is non-verbal and communicates using an alphabet board and specific physical signals. She requires full support for all aspects of her care, including airway management via a tracheostomy and nutrition via a PEG. While her needs are complex, the opportunity to build a trusting, supportive relationship and enable her to engage with the world is incredibly rewarding.

• Clinical Care: Competently managing tracheostomy care, suctioning, nebulisers, and PEG feeding and medication.

• Personal Care & Mobility: Providing full personal care and hygiene. Repositioning and performing all transfers using a hoist.

• Communication: Patently using an alphabet chart and observing unique signals (toe/head movements) to understand her needs and wishes.

• Psychological Support: Providing a calm, consistent, and reassuring presence. Building trust is paramount, as our service user experiences periods of distress.

• Community Access: Supporting our service user to access the community as part of her care plan, requiring a driver on shift.

• Unwavering Patient and Kind: Able to provide care without rushing, building trust over time.

• An Amazing Communicator: Exceptional at interpreting non-verbal cues and dedicated to ensuring our service user is understood.

• Emotionally Resilient: Able to provide compassionate support while managing complex emotional needs.

• Experience in complex clinical care (Tracheostomy, PEG, Suction) is highly desirable.

• Must be willing to travel to Chester for shadowing and training.

• To provide the correct compliance documents, including an updated Right to Work.

• Profoundly Meaningful Work: Build a deep, therapeutic relationship and become a vital source of stability and trust.

• Specialist Training: Receive extensive, expert training in advanced clinical procedures and communication techniques.

• Become an Expert: Develop highly specialised skills in complex neurological care and support.

• Supported Team Environment: Join a dedicated team with full backing from our Office Team, Registered Managers, and Clinical Nurses.

• Make a Real Difference: Directly enhance the quality of life for a person with significant needs, supporting both physical health and emotional wellbeing.

If you are a compassionate, resilient, and dedicated individual with the strength to support someone through a life-changing journey, we would love to hear from you.

To apply, please submit your most up-to-date CV. If your application is successful, a member of our Recruitment Team will be in touch.