Harrison Carloss is looking for a Senior Account Manager/Director to join their team.
If you’re a Senior Account Manager or Director looking to take the next step in your career, then this could be the perfect opportunity for you!
A few things you probably need to know… We’re looking for someone who can hit the ground running and start building lasting relationships with our clients. You ideally need a minimum of 3 years’ experience in an agency environment, a passion for marketing and excellent communication skills.
Duties:
- You’ll be part of the team managing the relationship with clients and delivering first-class levels of customer service.
- Managing client campaigns, making sure all the elements of that campaign are built, implemented and managed on time and to budget.
- Progressing marketing activity prescribed for the client.
- Planning and delivering marketing campaigns for clients whilst also keeping up to date with the latest trends.
- Keeping in touch with clients at key points and proactively reporting results to them.
- Dealing with any account issues and resolving with the help of internal teams.
- Quality assuring the information we receive and send to the client.
- Documenting your work with each client including the use of our job CRM system.
- Reviewing results with the team to ensure that everything is on track for the client.
- Identifying any opportunities for growth with your clients and ensuring profitability of your accounts.
- Getting to know our clients and their wider business, ensuring we are positioned as a key partner and extension of their team.
- Occasional travel to client meetings.
Requirements:
- 3+ years’ experience of working in a full service or digital agency environment in a client services role.
- Passionate about all things marketing and strategy.
- Excellent communication and organisational skills.
- Confident co-ordinating timelines and schedules.
- Accurately understands and executes project and creative briefs.
- Innovative and creative.
- Self-starter, uses initiative.
- Fast-learner and multi-tasker.
- Sociable with a desire to work in a motivated & fun team.
- Thrives in a fast paced and collaborative environment.
- Strong attention to detail.
- Clearly articulates feedback.
It would be awesome (and we’d really love you!) if you also have any of the desirable skills we’re looking for…
- Experience in growing client accounts and pitching.
Don’t bring us the answer, just the problem. We're a strategy-led creative and digital agency with a passion for problem-solving.
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