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Remote UK Technical Account Manager — Cybersecurity
Job summary
A cybersecurity solutions provider is looking for a remote Technical Account Manager to join their team. The successful candidate will act as the primary technical liaison post-sales, ensuring customer satisfaction through high-quality support. Responsibilities include elevating complex technical issues, driving customer success, and presenting technical trainings. Candidates should have 2+ years in Technical Account Management and excellent communication skills. This role offers a salary of £90,000 - £100,000 including equity.
Benefits
Qualifications
- 2+ years in Technical Account Management or similar roles.
- Experience in the cybersecurity field required.
- Excellent communication and presentation skills.
Responsibilities
- Serve as the primary technical liaison post-sales.
- Ensure customer satisfaction through support and troubleshooting.
- Identify up-sell and cross-sell opportunities.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.