Jobs in Chelmsford, United Kingdom

This is an exciting time to join an organisation with an essential role in the UK’s tertiary education sector. QAA is the UK’s independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education. We have changed to meet the evolving needs of a sector that has undergone reform across all nations of the UK. We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications. Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In Scotland, we lead on several delivery mechanisms of the Tertiary Quality Enhancement Framework (TQEF), working closely with the Scottish Funding Council, Scotland’s colleges and universities and our delivery agency partners to deliver the best learning experience for students in Scotland. In England, our highly successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. Globally we are recognised as one of the world\'s leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education. We are a world-leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement. We support universities and colleges in working with students and learners, governments, funders and regulatory bodies to evidence and enhance the excellent quality and high standards of the education they provide. We are a remote first organisation and encourage day-to-day flexibility. It’s important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.

You’ll provide essential support to ensure the smooth delivery of the quality assurance services that QAA provides under contract with the Nursing and Midwifery Council (NMC). You’ll coordinate quality assurance reviews, maintain accurate records, book hotels, process expenses claims and support meetings and events. Acting as a first point of contact for institutions and visitors, you’ll deliver a professional and responsive service while keeping processes running efficiently.

• You’ll have experience in administration, with strong organisational skills and attention to detail.
• Confident using spreadsheets, managing enquiries, and supporting meetings, you’ll be able to prioritise a busy workload and meet deadlines.
• You’ll bring a proactive, solution-focused approach and work well with colleagues to achieve results.
• Knowledge of higher education or regulation is an advantage, but your drive, accuracy, and commitment to high standards are what matters most.

If you thrive on keeping complex processes running smoothly and enjoy working with people, we want you on our team!

More information about this role can be found in the job description. If you would like more information in advance of applying please contact careers@qaa.ac.uk.

Position: Nursing and Midwifery Council (NMC) Services Coordinator

Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK.

Job type: Full-time

Hours: 35 hours per week, flexible working available

Band: 3

Salary: £24,750 – £31,500 per annum, dependent upon knowledge, skills and experience, plus excellent benefits

Closing date: Thursday 23 October 2025

The closing date for applications is Thursday 23 October so please do not hesitate to apply. If you are interested in the vacancy do not hesitate to apply; based on response rate and calibre of applications we may close this vacancy early.

To apply, please create a profile on our recruitment portal and submit your CV with a covering letter outlining your experience. Only applications which include a CV, and a cover letter will be considered for the role.

QAA recognises the positive benefits of equity, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for all to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills brings and strongly encourage suitably qualified applicants to apply and join us.

We are committed to ensuring accessibility for all applicants. If you need any reasonable adjustments to participate in the recruitment process, please contact careers@qaa.ac.uk. We are committed to working with all to understand what accommodations are necessary to ensure a fair and accessible process.

If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful. Please be aware that we are unable to provide feedback on individual job applications.