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Gas Planner
Job summary
A recruitment agency seeks a Gas Planner/Scheduler in West London. The successful candidate will handle scheduling and liaise between residents and maintenance personnel. The role requires excellent organizational and communication skills, alongside previous experience in gas, repairs, and maintenance. This is a full-time permanent position offering £25k per annum. Applicants must provide a reference upon application.
Qualifications
- Experience in gas, repairs & maintenance is necessary.
- Strong organizational skills to manage scheduling effectively.
- Good communication skills for liaising between residents and maintenance workers.
Responsibilities
- Provide excellent customer service to residents and tenants.
- Arrange and manage appointments for maintenance and repair work.
- Handle resident queries effectively and ensure smooth operations.
Skills
Our client is looking for a Gas Planner/Scheduler, previous experience within repairs/maintenance/housing would be advantageous. As a Gas Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as-
- Providing customer service to residents and customers/tenants.
- Arranging appointments for residents/tenants regarding maintenance/repair issues within their properties.
- Scheduling appointments for maintenance / repair work.
- Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade’s people to carry out the appointments in a cost effective and organised manner.
- Dealing with queries from residents, changing appointment.
- Rescheduling appointments and scheduling prioritising emergency repair issues.
- Closing jobs ready for invoicing.
- Logging current jobs onto company database.
- Working with Supervisors and trades people to organise and schedule work.
- Updating and changing information as the job changes.
- Ordering equipment needed for the job.
- General Admin duties such as filing, scanning etc.
- For this role, you must have a good telephone manner, be organized, have the ability to prioritize work, and pay attention to detail, experience in gas, repairs & maintenance is needed.
A reference contact must be provided upon application.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.