Customer Service Assistant jobs in United States

Social network you want to login/join with:

Swarovski

Ellesmere Port, United Kingdom

-

Yes

7863095b05d9

4

29.04.2025

13.06.2025

You are our brand advocate. In this role and together with the team, you will:

1. Accompany our customers during their Swarovski journey through our world of wonder.
2. Create an emotional connection with our customers and provide a spellbinding experience.
3. Anticipate our customers’ needs and share inspiring styling tips.
4. Showcase and present our legendary products.

You are an excellent Sales Consultant and bring along the following:

1. An excellent sense of fashion and a passion for our brand and products.
2. Experience or keen interest in luxury fashion, cosmetics, or lifestyle brands.
3. Highly motivated with a strong focus on customer orientation.
4. Dedication and a target-driven attitude.
5. Willingness to develop your career and grow with us.
6. Previous retail experience.

You can expect a range of benefits, including:

1. Monthly bonus scheme.
2. Industry-leading staff discount starting on your first day.
3. Enhanced holiday entitlement of 6.6 weeks, pro rata for part-time employees.
4. 24/7 access to our Employee Assistance Programme provider, Retail Trust, supporting your financial and mental wellbeing.

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sale in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today, this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion, and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the confidence to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression, or any other status protected under the law of the countries we operate in.