Customer Service Assistant jobs in United States
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Job summary
A leading flooring contractor in the UK is seeking a proactive individual to maximize sales and ensure high customer service standards in a warehouse environment. Responsibilities include labelling goods, supporting unloading, and maintaining safety standards. Candidates must hold a valid UK driving licence and be willing to obtain a Fork Lift Truck certificate. This position offers extensive training and benefits including a health care plan and employee discounts.
Benefits
Qualifications
- Full UK driving licence required for driving duties.
- Willingness to undertake Fork Lift Truck certification.
Responsibilities
- Ensure goods are correctly labelled and displayed safely.
- Provide excellent service while complying with the Customer Service Policy.
- Assist with loading and unloading goods from vehicles.
- Maintain high health and safety standards at all times.
Skills
- Ensuring that all goods for sale are correctly labelled and displayed safely.
- Providing an excellent service whilst complying to our Customer Service Policy.
- Being available to deliver to site when required.
- Assisting with the loading and unloading of goods from vehicles.
- Carrying out administration and housekeeping duties in relation to the warehouse.
- Ensuring merchandise and warehouse security.
- Ensuring that high health and safety standards are maintained at all times.
In addition, this role has an absolute focus on sales to maximise business. The ideal candidate will be able to bring in new customers and grow existing ones across all sectors and product groups.
We are looking for a confident, proactive individual who will be self‑motivated and forward‑thinking in their approach to maximise sales and profit, a strong team player with excellent communication skills, and great organisational skills with accuracy and attention to detail.
- Ability to maintain a positive relationship with customers.
- Commitment to providing exceptional customer service.
- Full UK driving licence to complete driving duties.
- Willingness to undertake training for a Fork Lift Truck certificate.
- Ability to work efficiently and safely under pressure.
Designer Contracts is the UK's largest flooring contractor operating across 13 regional facilities. In addition to floor covering, the company provides curtains and blinds, furniture and lighting. We have been supplying and installing across the nation since 1992 and now employ over 350 staff members with an annual turnover in excess of £40 million. Our valued staff are our key asset.
- Extensive training programmes for ongoing learning and development.
- Competitive bonus.
- 32 days holiday including 8 bank holidays.
- Additional days leave for long service.
- Health care plan provided by Westfield Health.
- Life insurance.
- Contributory pension scheme.
- Free on‑site parking.
- Cycle to work scheme.
- All inclusive and paid for team‑building days out.
- A generous employee discount.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.