Account Manager

Digital Turbine; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A global advertising technology company in London seeks an Account Manager to support UK clients. Responsibilities include client reporting, managing campaigns, and providing exceptional customer support. Candidates should have a BA/BS degree and 2-4 years of experience in Digital Media, with strong skills in data analysis and multitasking. This role operates in a hybrid environment, requiring in-office presence at least 3 days a week.

Benefits

Hybrid work environment

Qualifications

• 2-4 years’ experience in Digital Media at an agency, publisher or Ad Tech company.
• Experience in Programmatic Advertising.
• Ability to work well under pressure.

Responsibilities

• Support the UK Brand Client Services Team with client reporting and proposals.
• Manage multiple client campaigns and ensure successful launch.
• Provide outstanding customer support to clients.

Skills

Data analysis

Attention to detail

Multitasking

Customer support

Education

BA/BS in Business, Economics, Analytics, or Marketing

Tools

Microsoft Suite

Job description

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.

Digital Turbine is looking for an Account Manager to work on our global Brand team. The perfect candidate is a team player who's hungry to learn and grow their skill sets as well as pick up new ones on the fly. This Account Manager will be based in London supporting UK customers and reporting to our regional Client Services lead.

Note this role will be based in London, UK. Eligible candidates must reside within a commutable distance as we are a hybrid office environment requiring an in-office presence of at least 3 days per week.

Responsibilities:

• The purpose of this role is to support the UK Brand Client Services Team with client reporting, proposal plan creation, custom app list creation, post-campaign analysis, activation, etc.
• Accountable for completing requests accurately & meet deadlines
• Assist in managing multiple client campaigns & ensure a successful launch, delivery, and performance. This includes but not limited to: Managing throughout the pre-launch process: asset collection, creative build, client kick off calls, etc.
• Post-campaign launch duties: client reporting and optimisation recommendations
• Identifying potential upsell/incremental opportunities.
• Provide outstanding customer support to clients
• Work collaboratively with other departments i.e. creative, billing, sales, etc.
• Activation of campaigns i.e. setting up programmatic deals, setting up managed campaigns, troubleshooting
• Ongoing campaign monitoring and optimisation
• Understanding of ad tags, third party tracking.

Qualifications:

• BA/BS required (Business, Economics, Analytics, and Marketing preferred)
• 2-4 years’ experience in Digital Media at an agency, publisher or Ad Tech company
• Programmatic Advertising knowledge
• Ability to analyse data to pull out trends
• Experience in Microsoft Suite products
• Strong attention to detail and organisation skills
• Able to multitask and work well under pressure.
• Self starter
• Positive attitude, energetic, with sense of humour

About Digital Turbine:

Digital Turbine (NASDAQ: APPS) powers superior mobile consumerexperiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-endplatform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.

The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities around the world, serving top agency, app developer, and advertising markets.

We are honored to have achieved numerous awards as an employer of choice, around the world, including: BuiltIn's Best Places to Work Awards in 2022, 2023 and 2024, DUNS 100 Best Places to Work in Tech for 2023 and 2024, and BDICode's 100 Best Companies to Work in 2024.

Digital Turbine is an equal opportunity employer committed to exemplifying diversity and inclusion around the world. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building and continuously fostering this culture within our teams makes us better collaborators, partners, and innovators.

Notice to External Staffing Agencies, Placement Services, and Professional Recruiters ("Agencies"):

Digital Turbine will not pay fees for any hires resulting from unsolicited resumes. To protect all parties involved, we only accept resumes submitted directly by candidates. Any unsolicited resumes sent to Digital Turbine, its affiliates, subsidiaries, or employees, through any method (mail, email, etc.), will be considered the property of Digital Turbine and free of any associated fees.

Agencies must obtain prior written approval from Digital Turbine's Talent Acquisition team before submitting any candidate resumes. Resumes may only be submitted in connection with a valid, fully executed contract for services and in response to a specific statement of work. Without such an agreement in place, Digital Turbine will not be responsible for any fees related to submitted candidates.

Agency agreements are only valid if they are in writing and signed by a Digital Turbine officer or an authorized designee. No other Digital Turbine employee has the authority to bind the company to any agreement regarding candidate placement by agencies. Digital Turbine specifically rejects any liability under agreements accepted by negative consent, candidate negotiation, performance, or any means not explicitly outlined above.

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