Customer Service Adviser jobs in Germany

The Mechanical / Piping Engineer is responsible for the development of Technical Deliverables (Piping layout studies for Basic and Detailed Design, Calculations, Piping support design & analysis, Piping, valves and items Specification, Design Reviews, etc) in the scope of Framatome Limited. The role is based in the Design Office in Avonmouth, United Kingdom (travelling to other sites in the UK and abroad is part of the role). The role consists in delivering piping studies and calculations through the lifecycle of the engineering developments in accordance with the Framatome Limited processes, procedures, and instructions. The Mechanical / Piping Engineer has a primary role in supplying solutions to the Design Package by ensuring all Requirements reviewed, analysed, and satisfied from the conceptual phase to the detailed design and release of deliverables. The Mechanical / Piping Engineer is constantly seeking optimisation within the Engineering processes, procedures and instructions and is actively participating in Design Reviews, Research and Development, as well as HSE activities in relation to the Engineering Department.

Performing full lifecycle product development

• Providing Engineering support for projects to estimate scope of work and support Engineering Design Manager for budgeting activities.
• Interpreting design requirements from customers.
• Working with the Engineering Team to provide designs of products and design for test rigs.
• Understand and define HSE requirements & CDM regulations.
• Working with suppliers to define components for projects.
• Proactively seeking best solutions and work autonomously.
• Verifying engineering designs.
• Writing technical reports, utilising information from the analysis.
• Providing supporting calculations and information for designs.
• Development of project literature such as test and decommissioning procedures.
• Actively participating in Design Reviews as well as HSE Reviews in order to assess whether a modification requires an impact analysis of the Design Requirements.
• Ensuring the solutions identified during Design Reviews are correctly implemented.
• Managing Design changes and Design Configurations.
• Producing and verifying Technical Documentation in accordance with Framatome Limited processes, procedures, and instructions.
• Development of project literature such as test, commissioning, and decommissioning procedures.

• Assist business development as technical support.
• Technically support the bid process, writing technical proposals and collecting costs for engineering activities.
• Engineering networking with companies and trade associations.
• Assisting in engineering graduate development.
• Mechanical Engineering (MEng or equivalent)
• Working experience with Product Lifecycle Management
• Piping Design
• Piping stress analysis
• Very good knowledge on standards like BS EN 13445 (Unfired Pressure Vessels), BS EN 13480 (Metallic Industrial Piping), ASME VIII Div. 2, ASME B31.1/3/4
• Piping software experience (AutoPIPE, CAEAR II, Pipestress) and Document Revision Control
• Design, Manufacturing, Fabrication, Installation knowledge
• Solid understanding of core concepts including mechanics, kinematics, thermodynamics, material sciences, etc.
• Calculation (hand calculation, Excel, etc.)
• Pressure Equipment Directive.
• FMEA, HAZOP
• Ability to communicate technical knowledge in a clear and understandable manner.
• Engineering standards knowledge.
• H and Quality knowledge.

• Confident manner, good presentation skills
• Determination - not easily discouraged or put off
• Passion, enthusiasm and charisma.
• Innovative - prepared to see beyond how it has been done before
• Positive outlook - always sees opportunity through any adversity
• Resilient - ready to bounce back from any challenges
• Assertive - gets things done when they need to be

Framatome is a global leader in nuclear energy, recognised for delivering innovative, value-added technologies that design, build, maintain, and advance the world's nuclear fleet. With 20,000 employees in over 70 locations worldwide, we provide components, fuel, and control systems for nuclear power plants, along with a full suite of reactor services - all focused on improving safety, performance, and sustainability. Backed by EDF Group (80.5%) and Mitsubishi Heavy Industries (19.5%), we're driving the future of clean energy. Here in the UK, our team is already 400 strong - and growing. As we expand our service offerings across the UK nuclear industry, we're aiming to reach 500 dedicated professionals in 2025. Now's your chance to join a company that's shaping the energy transition - where your expertise will matter, your growth will be supported, and your work will help power generations to come.

• 25 days annual leave per year rising by 1 day for every 2 years worked (max 30 days) + Bank Holidays
• 8% employer pension contribution with employee 1% contribution (salary sacrifice)
• Individual and family private health care
• Dental insurance for employees
• Cashplan - Level 2 cover
• Life assurance (4x salary)
• Employee assistance programme (EAP)
• Income Protection
• Professional Body Membership
• Tusker Electric car scheme (salary sacrifice)
• Cycle to Work scheme (salary sacrifice)
• Babbel - learn a new language
• Generous family leave - Maternity and paternity 6 months full pay and 6 months half pay