Customer Care Manager jobs in United States

An exciting opportunity has arisen for an Account Manager to join a well-established waste management and recycling company, renowned for its innovative approach and commitment to environmental sustainability.

As an Account Manager, you will manage a portfolio of client accounts, ensuring smooth operations, strong relationships, and identifying opportunities for growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.

• Liaising with operations and supply chain teams to ensure seamless service delivery.
• Supporting the business development team with account insights, reporting, and growth strategies.
• Maintaining accurate records of client communications, pricing, and service activity using internal systems.
• Identifying opportunities for upselling or cross-selling services.
• Handling administrative and system-based tasks with precision.
• Acting as the first point of contact for customer queries, resolving issues efficiently.
• Continuously seeking improvements to internal processes and the customer experience

• Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executive, Internal Sales Executive or in a similar role.
• Experience in customer service, account management, or internal sales (B2B environment preferred).
• Technically competent with administrative systems and CRM tools.
• Strong organisational and communication skills.

• Competitive salary
• 30 days holiday
• Attendance bonus scheme
• Health benefits and life assurance
• Free onsite parking
• Regular social events
• Full training and career progression plan
• Opportunities for volunteering and community engagement

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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