4,841

Complaints jobs in Italy

Hybrid Complaints & Customer Experience Specialist

MTVH

Nottingham
Hybrid
GBP 29,000 - 32,000
26 days ago
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Quality & Governance Lead — Patient Safety & Risk

Independent Health Group

Peasedown St. John
Hybrid
GBP 30,000 - 45,000
26 days ago

Repairs Manager

Daniel Owen Ltd

Greater London
On-site
GBP 55,000 - 60,000
26 days ago

Membership Experience Host

Everlast Gyms

Sale
On-site
GBP 10,000 - 40,000
26 days ago

Quality Assurance Officer

Stellar Select Limited

City Of London
Hybrid
GBP 50,000 - 60,000
26 days ago
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Consultant in Emergency Medicine

NHS

Boston
On-site
GBP 109,000 - 146,000
26 days ago

Membership Experience Host

Everlast Gyms

Rawmarsh
On-site
GBP 18,000 - 22,000
26 days ago

Deputy Nurse Manager

Leaders in Care

Bedford
On-site
GBP 60,000
26 days ago
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Quality Assurance Engineer - Space Imaging (contract)

CBSbutler Ltd.

Chelmsford
On-site
GBP 80,000 - 100,000
26 days ago

Customer Service Advisor

Dixons Carphone

Poole
On-site
GBP 26,000
26 days ago

Tenancy Relations Officer – Enforcement & Rights Act Expert

Varnom Ross

Birmingham
On-site
GBP 60,000 - 80,000
26 days ago

Private Sector Tenancy Officer

Varnom Ross

Birmingham
On-site
GBP 60,000 - 80,000
26 days ago

Insurance Team Manager

Castle Employment Agency Ltd

Malton
Hybrid
GBP 35,000 - 45,000
26 days ago

Practice Nurse

Richmond Medical Centre

Sheffield
On-site
GBP 60,000 - 80,000
26 days ago

Receptionist

Unite Students - North Lodge

Greater London
On-site
GBP 40,000 - 60,000
26 days ago

Mental Health Clinical Lead

NHS

Winchester
On-site
GBP 48,000 - 58,000
26 days ago

EXECUTIVE SUPPORT OFFICER FOR THE DIRECTOR OF HOUSING – AR

Carrington Blake Recruitment

City Of London
On-site
GBP 30,000 - 40,000
26 days ago

Reservations Agent

The Address Glasgow

Glasgow
On-site
GBP 40,000 - 60,000
26 days ago

CHURCH'S Senior Client Advisor Brompton Road

Church's

Greater London
On-site
GBP 25,000 - 35,000
26 days ago

Supervisor

JD GROUP

Oxford
On-site
GBP 25,000 - 30,000
26 days ago

E-Commerce Executive – Amazon & D2C

Heinz

Greater London
Hybrid
GBP 65,000 - 85,000
26 days ago

Insurance Team Manager

Castle Employment Agency Ltd

Hull and East Yorkshire
Hybrid
GBP 35,000 - 45,000
26 days ago

Retail Media Senior Account Manager

Mirakl

Greater London
Hybrid
GBP 80,000 - 100,000
26 days ago

Experienced NHS Reception/Administrator

NHS

England
On-site
GBP 40,000 - 60,000
26 days ago

Quality Assurance Specialist - Fixed Term Contract

GET STAFFED ONLINE RECRUITMENT LIMITED

Greater London
Hybrid
GBP 60,000 - 80,000
26 days ago

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Hybrid Complaints & Customer Experience Specialist
MTVH
Nottingham
Hybrid
GBP 29,000 - 32,000
Full time
26 days ago

Job summary

A housing association in Nottingham is seeking a Complaint Specialist to address complex complaints and enquiries. You will engage directly with senior executives and external stakeholders while collaborating with the Customer Care Team for satisfactory resolutions. Ideal candidates are experienced in resolving disputes with strong organisational and communication skills. This role offers hybrid working possibilities and a comprehensive benefits package, including enhanced pension contributions and generous annual leave.

Benefits

28 days annual leave plus 8 bank holidays
Life assurance cover 3 x your salary
Career progression and training opportunities
Health cash plan scheme
Enhanced pension with matched contributions of up to 9%

Qualifications

  • Experience in dealing with complex complaints, including CEO complaints.
  • Ability to communicate confidently with senior leaders and members of parliament.
  • Proven capability to analyse root causes for customer satisfaction.

Responsibilities

  • Resolve complex complaints and enquiries.
  • Support the broader Customer Care Team.
  • Develop customer satisfaction through continuous improvements.

Skills

Strong knowledge and experience in resolving customer disputes
Exceptional Organisation
Excellent communication and written skills
Report writing skills
Job description
A housing association in Nottingham is seeking a Complaint Specialist to address complex complaints and enquiries. You will engage directly with senior executives and external stakeholders while collaborating with the Customer Care Team for satisfactory resolutions. Ideal candidates are experienced in resolving disputes with strong organisational and communication skills. This role offers hybrid working possibilities and a comprehensive benefits package, including enhanced pension contributions and generous annual leave.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.