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Army Information Directorate Engagement and Communications Lead

Army Information Directorate Engagement and Communications Lead
UK Ministry of Defence
England
GBP 45.000
Vacante urgente
Hace 5 días
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Army Information Directorate Engagement and Communications Lead

Sé de los primeros solicitantes.
UK Ministry of Defence
England
GBP 45.000
Sé de los primeros solicitantes.
Hace 5 días
Descripción del empleo

Army Headquarters, Andover, SP11 8HJ

We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).

Job Summary

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army.

Step into the future of warfare with the Information Directorate, where data drives decisions and digital dominance defines victory. We lead in strategic data management, intelligence, and cutting-edge technology, delivering the tools that give the Army a decisive edge on the modern battlefield.

As part of our civil servant team, you’ll be at the forefront of information warfare, countering disinformation, safeguarding critical data, and ensuring information integrity in a rapidly evolving digital battlespace. You’ll work with state-of-the-art tools, including AI, advanced analytics, and next-gen tech, helping the Army outthink, outmanoeuvre, and outpace its adversaries.

In the Information Directorate, you’ll turn that vision into reality. From strengthening cyber resilience to driving digital transformation on the front lines, your expertise will shape the Army’s future. You’ll collaborate with a diverse network of experts, deploying innovative strategies to maintain the Army’s dominance in an increasingly contested information environment.

This is more than a job—it’s your chance to redefine digital defence, push the boundaries of innovation, and directly contribute to the Army’s lethality and operational effectiveness.

Join us. Shape the future. Strengthen the force.

This position is advertised at 37 hours per week.

Job Description

The centre of your role as the Directorate’s Communications and Engagement Lead will be customer management and communications. The Information Directorate is at the centre of transforming the British Army into the modern, digital and data centric force the nation needs, and NATO wants. We have a wide range of stakeholders including ministers, defence, government and industry. We have a major role in international events such as the Defence and Security Equipment Internation exhibition, where we must demonstrate the transformation that is underway. As well as established routine internal and external engagement and communications the role is responsible for bespoke requirements such as delivering industry days, directorate input into recruitment events and Defence level events promoting the work of the directorate. You will be responsible for this engagement and communication.

You will need to be self-motivated and inspiring to ensure others fully understand the Directorate’s requirements and outputs. You will be encouraged to display a commitment to continuous improvement, leading change, and improving performance.

This is an established position within the six-person Strategy pillar, reporting directly to the Chief of Staff and then to Director Information, the Army’s Chief Information Officer. As the significance of the Directorate’s role within the Army has increased, so too has the importance of our communications and engagement.

The Communications And Engagement Lead’s Key Responsibilities Include:

  • Build the branding and reputation of the directorate by communicating internally and externally the purpose and work conducted within the Directorate
  • Deliver all engagement activity across the directorate, supporting both technical and generalist customers
  • Proactively maintain working relationships with key stakeholders across Army, Defence and Industry to understand actions required of the Directorate, addressing issues as the arise with a view to providing coherent, timely and accurate outputs
  • Cohere with the outputs with Army Communications and Engagement for narrative purposes as well as Army Secretary for policy
  • Manage the delivery of internal, Directorate communications such as townhalls
  • Proactively seek out and exploit Directorate good news stories and communicate them to the Army, Defence and wider
  • Support in delivering Directorate input into Defence and Industry events such as DSEI, Industry days and CS recruiting events
  • Delivering products such as presentations, leaflets, videos, articles and blogs
  • Support the Chief of Staff in co-ordinating and cohering wider Strat pillar activity and Directorate level outputs
  • Provide effective line management to the Higher Executive Officer Communications and Engagement

This opportunity will place you at the centre of digital transformation, requiring you to work across directorates and closely with Defence level organisations and industry. The growing importance of digitalisation to the Army and Defence will put this role at the heart of the Information Directorate activities.

The centre of your role as the Directorate’s Communications and Engagement Lead will be customer management and communications. The Information Directorate is at the centre of transforming the British Army into the modern, digital and data centric force the nation needs, and NATO wants. We have a wide range of stakeholders including ministers, defence, government and industry. We have a major role in international events such as the Defence and Security Equipment Internation exhibition, where we must demonstrate the transformation that is underway. As well as established routine internal and external engagement and communications the role is responsible for bespoke requirements such as delivering industry days, directorate input into recruitment events and Defence level events promoting the work of the directorate. You will be responsible for this engagement and communication.

You will need to be self-motivated and inspiring to ensure others fully understand the Directorate’s requirements and outputs. You will be encouraged to display a commitment to continuous improvement, leading change, and improving performance.

This is an established position within the six-person Strategy pillar, reporting directly to the Chief of Staff and then to Director Information, the Army’s Chief Information Officer. As the significance of the Directorate’s role within the Army has increased, so too has the importance of our communications and engagement.

The Communications And Engagement Lead’s Key Responsibilities Include:

  • Build the branding and reputation of the directorate by communicating internally and externally the purpose and work conducted within the Directorate
  • Deliver all engagement activity across the directorate, supporting both technical and generalist customers
  • Proactively maintain working relationships with key stakeholders across Army, Defence and Industry to understand actions required of the Directorate, addressing issues as the arise with a view to providing coherent, timely and accurate outputs
  • Cohere with the outputs with Army Communications and Engagement for narrative purposes as well as Army Secretary for policy
  • Manage the delivery of internal, Directorate communications such as townhalls
  • Proactively seek out and exploit Directorate good news stories and communicate them to the Army, Defence and wider
  • Support in delivering Directorate input into Defence and Industry events such as DSEI, Industry days and CS recruiting events
  • Delivering products such as presentations, leaflets, videos, articles and blogs
  • Support the Chief of Staff in co-ordinating and cohering wider Strat pillar activity and Directorate level outputs
  • Provide effective line management to the Higher Executive Officer Communications and Engagement

This opportunity will place you at the centre of digital transformation, requiring you to work across directorates and closely with Defence level organisations and industry. The growing importance of digitalisation to the Army and Defence will put this role at the heart of the Information Directorate activities.

Person specification

We are looking for enthusiastic individuals who can handle the pressure of coordinating a wide range of activities and should be comfortable working within the communication and engagement profession, willing to challenge established norms and process and be prepared to adapt to changing priorities. Applicants should also have excellent written and verbal communication skills and display a positive and professional attitude.

Essential Skills:

  • Experience of working in a communications and engagement environment
  • Excellent stakeholder relationship skills to achieve outputs, including a considered management of customer expectations
  • Results-focused and able to work under pressure
  • Prioritisation skills to prioritise own work and that of the team
  • Experience of working and delivering independently and collaboratively
  • Ability to operate in an environment with multiple and competing priorities

Desirable:

  • Qualifications in Business Analyst and/or Business Management
  • Qualifications in Project Management
  • IT background and/or an understanding of analytical tools and applying analysis techniques to make business improvements
  • Agile experience
  • Experience of working in a digital environment

Behaviours

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Seeing the Big Picture
  • Communicating and Influencing
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Delivering at Pace
  • Seeing the Big Picture

Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other Benefits For Army Civil Servants Include:

  • 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Highly competitive pension scheme
  • Personal and professional development of skills
  • Alternative working patterns for many roles
  • Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle
  • Enhanced parental and adoption leave
  • 6 days special leave per year which can be used for volunteering activities
  • Learning and Development

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a Personal Statement demonstrating your suitability for the role against the person specification. (750 Word count)

At sift, you will be assessed against your CV, Personal Statement and the following behaviours:

  • Delivering at Pace
  • Seeing the Big Picture (Lead Behaviour)

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Applications will be sifted using all elements listed above, but in the event of a high number of applications, a sift will be conducted on the lead behaviour only: Seeing the Big Picture.

At interview, you will be assessed against the following behaviours:

  • Communicating and Influencing
  • Working Together

Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed but these will be held in person at Army Headquarters, Andover. We endeavour to keep to these time frames, but these are subject to change around business needs.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

  • Name : Paul Hammett
  • Email : Paul.Hammett688@mod.gov.uk

Recruitment team

  • Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.
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