Store Workload & Communications Lead (12-Month Secondment)

BOOTS; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major retail company is offering a 12-month secondment opportunity within their Central Operations Team. As the communication hub for store activities, you'll ensure workloads are managed effectively and communicated clearly. Responsibilities include maintaining activity plans, forging stakeholder relationships, and providing support to teams. The ideal candidate will have strong planning and communication skills alongside proficiency in Microsoft Office. The role offers a variety of benefits including a retirement savings plan and flexible benefits.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Ability to build strong relationships across support office, field, and store teams.
• Excellent planning and organisational skills, with the ability to manage your own workload.
• High attention to detail and accuracy.
• Clear and confident communication skills, both written and verbal.
• Ability to work at pace and adapt quickly to changing priorities.
• Proficiency in Microsoft Office, including Excel and PowerPoint.

Responsibilities

• Maintain an effective activity plan that accurately captures stakeholder requests.
• Build strong relationships with stakeholders to understand new activity.
• Champion the voice of stores, protecting capacity and raising workload concerns.
• Create clear, engaging communications with stakeholders.
• Publish workload updates through appropriate channels.
• Provide responsive support to store and field teams.

Skills

Relationship building

Planning and organisational skills

Attention to detail

Communication skills

Adaptability

Microsoft Office proficiency

Job description

A major retail company is offering a 12-month secondment opportunity within their Central Operations Team. As the communication hub for store activities, you'll ensure workloads are managed effectively and communicated clearly. Responsibilities include maintaining activity plans, forging stakeholder relationships, and providing support to teams. The ideal candidate will have strong planning and communication skills alongside proficiency in Microsoft Office. The role offers a variety of benefits including a retirement savings plan and flexible benefits.