Yard Customer/Sales Expert

Travis Perkins; Rickmansworth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading building materials supplier in Rickmansworth is seeking a Yard Customer / Sales Expert to join their friendly team. In this role, you will engage directly with customers, process orders, and ensure a safe working environment. Ideal candidates are physically active, possess excellent customer service skills, and can build relationships. Opportunities for career development are available along with competitive pay and a variety of benefits including annual bonuses and discounts.

Benefits

Annual colleague bonus

Contributory pension

Private healthcare

Life assurance

Sharesave scheme

Colleague discounts

Qualifications

• Ability to provide great customer service and work as part of a team.
• Physically active, capable of lifting heavy building materials.
• Friendly and outgoing personality to communicate effectively.

Responsibilities

• Provide exceptional service to customers in the yard.
• Process customer orders and load/unload vehicles.
• Maintain a tidy and safe working environment.

Skills

Excellent customer service

Ability to build customer relationships

Physically active

Friendly and outgoing personality

Adaptable and resilient

Tools

Forklift

Job description

What will I be doing?

Joining our friendly and hard working family as a Yard Customer / Sales Expert , you’ll be on the front line dealing with our customers that come into our yard; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times. No one day is the same as the next in TP branch life, but here are a few pointers :

• Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
• You will be based outside, processing our customer orders (including those from some of our larger customers), loading and unloading customer and company vehicles.
• You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
• Experience of using a forklift is ideal, but don't worry full training is provided.
• Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment.

What experience do you need?

This is a key customer facing role, you need the ability to provide great customer service , build and develop effective customer relationships and work as part of a team . We can teach you the rest. Does this sound like you? We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Yard Customer / Sales Expert . Are you :

• Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials.
• Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.
• Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
• Someone who thrives in a dynamic and fast paced environment.

Benefits

Being a Yard Customer / Sales Expert in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague you will be encouraged to enroll onto a TP development scheme - which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values. You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!