Workshop Service Scheduler & Planning Lead

Liebherr Appliances Home; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading manufacturer of heavy machinery in Biggleswade is seeking a Workshop Service Controller to enhance customer satisfaction through effective scheduling and organization. Responsibilities include ensuring timely delivery of machine-specific attachments and maintaining relationships with the sales team and workshop engineers. Candidates should have GCSEs in Math and English, with strong planning and organizational skills. This full-time position offers a competitive salary and opportunities for personal development.

Benefits

Competitive salary and benefits

Opportunities for training and personal development

Qualifications

• Exceptional planning and organising skills in a fast-paced environment.
• Ability to work flexibly and as a team player.
• Experience in a technical environment preferred.

Responsibilities

• Establish a customer-first mentality when realigning schedules.
• Ensure timely delivery of optional extras for machine workflows.
• Maintain a safe working environment through safety requirements.

Skills

Cost Estimation

Customer Service

Planning and Organising Skills

Teamwork

Technical Skills

Education

GCSE pass grade (A-C or 9-4) in Mathematics and English

Job description

A leading manufacturer of heavy machinery in Biggleswade is seeking a Workshop Service Controller to enhance customer satisfaction through effective scheduling and organization. Responsibilities include ensuring timely delivery of machine-specific attachments and maintaining relationships with the sales team and workshop engineers. Candidates should have GCSEs in Math and English, with strong planning and organizational skills. This full-time position offers a competitive salary and opportunities for personal development.