Workshop Equipment Specialist - Workshop Pro

Genuine Parts Company; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive parts provider in Milton Keynes is seeking a Workshop Equipment Sales Specialist to join their growing team. The successful candidate will manage customer relationships, oversee the sales process, and ensure exceptional customer service. Ideal candidates have strong IT skills and a background in automotive equipment sales. This role presents an opportunity to enhance your career within a dynamic environment.

Qualifications

• Impeccable telephone manner and excellent customer service.
• Ability to manage multiple work streams in a fast-paced environment.
• Previous exposure to automotive sales and technical equipment sales is an advantage.

Responsibilities

• Support the smooth running of the Workshop Pro technical equipment department.
• Oversee the sales process from lead through to installation.
• Facilitate booking and invoicing of training courses.
• Provide after-sales support.
• Contact customers for software license renewals.
• Deliver exceptional levels of customer service.

Skills

Excellent communication skills

Customer service skills

Sales skills

Organisational skills

Time management skills

IT skills

Relationship building

Tools

Salesforce

MAM

Excel

Word

Job description

Workshop Equipment Sales Specialist – Workshop Pro

AAG Head Office, Milton Keynes

Due to expansion, we are looking to recruit a diligent equipment sales specialist within our growing workshop equipment team in Milton Keynes. Working within our busy Workshop Pro team, the successful candidate will have to manage a varied workload, advising customers on best-fit equipment, software and training solutions whilst delivering exceptional customer service. If you believe you have suitable experience and are looking to progress your career, this position could be for you.

Responsibilities

• Supporting the smooth running of the Workshop Pro technical equipment department – following up leads, advising customers, liaising with staff in our branch network and field-based staff to increase technical sales conversion.
• Overseeing the sales process from lead through to install and invoicing, effective communication is key.
• Facilitating the booking and invoicing of training courses for Alliance Automotive customers throughout the UK.
• Providing after sales support.
• Contacting customers to secure annual software licence renewals
• Ensuring highest levels of customer service are delivered, contributing to industry leading levels of customer satisfaction
• Familiarity with all current promotions, offers and workshop equipment brochures.

Essential requirements

• Impeccable telephone manner, excellent communication and customer service, sales skills.
• The ability to build strong working relationships.
• The ability to manage multiple work streams in a fast-paced working environment.
• Excellent organisational & time management skills.
• Strong IT skills essential. Email, MAM, Salesforce, Word and Excel all used daily.
• Previous exposure to MAM Autopart, Automotive sales and technical equipment sales a distinct advantage.

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Alliance Automotive Group is an equal opportunities employer.