Workshop Controller: Lead Technicians & Shop Operations

BMW Group; Farnborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive company is seeking a Workshop Controller for their Farnborough location. In this role, you will manage workshop operations, supervise technicians, and ensure compliance with health and safety standards. The ideal candidate will possess leadership experience and a Level 3 IMI qualification, along with a background in customer handling. The position offers 45 hours per week with a supportive culture focused on employee growth. Join a prestigious organization with opportunities for development.

Benefits

25 Days annual leave, plus bank holidays

Overtime pay for Saturday work

Qualifications

• Competent level in English and Maths (GCSE or equivalent).
• Minimum standard would be Level 3 IMI Motor Vehicle Service and Maintenance Technician.
• Previous experience in Customer Handling, preferably in the Motor Industry.
• Demonstrated leadership experience.

Responsibilities

• Manage workflow and supervise technicians in the workshop.
• Ensure repairs meet health and safety and manufacturer standards.
• Allocate jobs to technicians based on skill and availability.
• Maintain accurate records of technician time and service documentation.

Skills

Competent level in English and Maths

Up to date mechanical and technical competence

Customer Handling experience

Leadership Experience

Education

Level 3 IMI Motor Vehicle Service and Maintenance Technician

Job description

A leading automotive company is seeking a Workshop Controller for their Farnborough location. In this role, you will manage workshop operations, supervise technicians, and ensure compliance with health and safety standards. The ideal candidate will possess leadership experience and a Level 3 IMI qualification, along with a background in customer handling. The position offers 45 hours per week with a supportive culture focused on employee growth. Join a prestigious organization with opportunities for development.