Works Planner Administrator

Sureserve; Horsham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading fire and electrical compliance service provider in the United Kingdom is seeking a Scheduling Coordinator. The role involves managing workload schedules to ensure efficiency and meeting contractual SLAs. Ideal candidates will have strong analytical skills and experience with data reporting tools like Access and Excel. Benefits include hybrid working, career progression opportunities, and a comprehensive employee assistance program. Join a skilled team dedicated to delivering top-tier service in the public sector and beyond.

Benefits

25 days holiday plus bank holidays

Extra day off for your birthday

Pension contributions

Career progression opportunities

Ongoing mentoring and coaching

Commitment to training and development

Employee Assistance Program

Free 24/7 Virtual GP service

Bike 2 Work scheme

Discount benefits hub

Health cashback scheme

Qualifications

• Experience within a similar role.
• Analytical and problem-solving attitude.
• Experience reporting and data manipulation within Access and Excel.

Responsibilities

• Provide an efficient schedule of work for all contracts.
• Manage capacity for the periods that works are required.
• Analyse system data for scheduling improvements.

Skills

Experience within a similar role

Analytical and problem-solving attitude

Experience reporting and data manipulation within Access and Excel

Dealing with big Data Sets

Able to work under pressure

Job description

Sureserve Fire & Electrical, part of the Sureserve Group, is a specialist in the design, installation, and maintenance of fire safety and electrical systems, providing fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the public sector, our success relies upon a market-leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join.

Role Overview

To provide an efficient schedule of work for all contracts and manage capacity for the periods that the works are required and meeting contractual SLA’s (both servicing and reactive / planned works).

Key Responsibilities

The service Team deliver approximately 85000 jobs per year and the service contract value for all clients exceeds 1.8 million. This role involves the analysis of system data, providing efficiency to scheduling and re-scheduling works as required which will provide sales and margin improvement for the business.

• Always Scheduling at least two weeks ahead.
• Reconciling / re-scheduling of the previous day’s work as required.
• Managing capacity to deliver the workload, liaising with Contract Teams.
• Analysing workload data to ensure best scheduling practice is used (i.e. Geography / Skill set / existing works scheduled).
• Develop and promote best practice for processes and end users.

Experience

• Experience within a similar role
• Experience reporting and data manipulation within Access and Excel
• Dealing with big Data Sets
• Able to work under pressure
• Analytical and problem-solving attitude

Benefits

• 25 days holiday (plus the bank holidays)
• Extra day off for your birthday
• Pension contributions
• Hybrid working
• Career progression opportunities
• Ongoing Mentoring and ‘career / performance coaching’
• Commitment to training and development
• Employee Assistance Program
• Free 24/7 Virtual GP service
• Bike 2 Work scheme
• Discount benefits hub
• Health cash back scheme