Workplace Adjustments Lead

UKRI; Swindon; Hybrid; GBP 57,000; Full time

Job summary

A leading research organization in the UK seeks a Workplace Adjustments Lead to design and implement a supportive framework for employees requiring adjustments. The role focuses on operational leadership, ensuring compliance with the Equality Act 2010. Key responsibilities include establishing the adjustments hub, collaborating cross-functionally, and providing advice on workplace adjustments. A strong background in managing inclusive support services is essential, along with excellent interpersonal skills. The position offers flexible working options.

Benefits

Defined benefit pension scheme

30 days annual leave plus public holidays

Employee discounts on retail

Employee assistance programme

Flexible working options

Qualifications

• Proven experience designing, delivering or managing workplace adjustments in a complex organization.
• Strong working knowledge of the Equality Act 2010 and relevant legislation.
• Competence in supporting a wide range of adjustments including specialist equipment.
• Ability to lead and manage service delivery at scale.
• Excellent interpersonal and stakeholder engagement skills.

Responsibilities

• Scope design and establish UKRI's Workplace Adjustments Hub pilot.
• Provide strategic leadership and operational delivery of the Workplace Adjustments Hub.
• Develop and maintain systems enabling effective service delivery.
• Coordinate and streamline implementation of workplace adjustments.
• Lead and support complex and high-impact workplace adjustment cases.

Skills

Administrative Skills

Facilities Management

Biotechnology

Creative Production

Design And Estimation

Architecture

Job description

Description

UK Research & Innovation

Salary: 56745 per annum

Band: UKRI Band F

Contract Type: Fixed Term (2 Years)

Hours: Full-time / Part Time (minimum 0.8 FTE) (flexible working available)

Location: Polaris House Swindon / Rutherford Appleton Laboratory Didcot / Daresbury (Hybrid working available)

Closing Date: 2nd November 2025

Interview Dates: 17th & 19th November 2025

About the role

UKRI is committed to an inclusive supportive and accessible working environment for all employees. As part of this commitment we are establishing and piloting a new Workplace Adjustments Hub to deliver a coordinated consistent and person-centred service for employees who require adjustments.

The Workplace Adjustments Lead will be responsible for the design implementation and operational leadership of this service. The role will ensure that UKRI meets its obligations under the Equality Act 2010 and builds a culture of inclusion and accessibility across diverse working environments including office-based hybrid and research settings.

Your responsibilities

• Scope design and establish UKRI's Workplace Adjustments Hub pilot ensuring the service is inclusive, efficient, scalable and responsive to the diverse needs of employees across office, hybrid and research environments.
• Provide strategic leadership and operational delivery of the Workplace Adjustments Hub acting as UKRI's subject matter expert and central point of contact for adjustment-related queries, services, and critical issues.
• Define and detail the end-to-end process for requesting, assessing, implementing and reviewing workplace adjustments ensuring a consistent and person-centred approach across UKRI.
• Develop and maintain the systems and resources that enable effective service delivery including introducing a case management platform, an UKRI-wide Adjustments Passport scheme, training and guidance and tools for employees and managers.
• Work collaboratively with internal services and external providers to coordinate and streamline the implementation of workplace adjustments ensuring systems and processes support both individual and organisational needs.
• Lead and/or support on complex and high-impact workplace adjustment cases working with relevant teams to deliver timely person-centred solutions that are legally compliant and aligned with organisational policy.
• Provide specialist advice on Access to Work, manage a workplace adjustments fund and coordinate the recovery of grant funding and internal recharges ensuring value for money and compliance with UKRI's financial governance.
• Monitor and evaluate service performance through KPIs and reporting that tracks usage, satisfaction and impact using insights to drive continuous improvement.

Personal Specification

Essential

• Proven experience designing, delivering or managing workplace adjustments or inclusive support services in a complex organisation. Experience in public sector or research environments is welcome but not essential (S&I).
• Strong working knowledge of the Equality Act 2010, other relevant legislation and the social model of disability with the ability to apply these frameworks to workplace adjustments in practical person-centred ways (S&I).
• Competence in supporting a wide range of adjustments including specialist equipment, flexible working and assistive technology to enable colleagues to thrive (S&I).
• Ability to lead and manage service delivery at scale including setting up new processes, monitoring outcomes and continuously improving based on feedback and evidence (S&I).
• Excellent interpersonal and stakeholder engagement skills with the ability to build trust, influence at senior levels and work collaboratively across diverse teams (I).
• Experience handling sensitive and complex cases with discretion, empathy and a focus on positive outcomes for individuals (I).
• Experience managing budgets and funding mechanisms such as Access to Work to ensure timely and effective support (S).
• Ability to work across cross‑functional teams (e.g. HR, IT, Estates, Health & Safety, Procurement) providing informed and practical advice that leads to sustainable solutions (S&I).

Benefits

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees development and promote a culture of continuous learning!

Benefits:

• A defined benefit pension scheme.
• 30 days annual leave in addition to 10.5 public and privileged days (full‑time equivalent).
• Employee discounts and offers on retail and leisure activities.
• Employee assistance programme providing confidential help and advice.
• Flexible working options.

Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI).

Please apply online. If you experience any issue applying please contact [contact info].

Please note if you will require sponsorship to work in the UK as part of your sponsorship application you and any dependants travelling with you will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information please visit or contact [contact link].

Key Skills

• Administrative Skills
• Facilities Management
• Biotechnology
• Creative Production
• Design And Estimation
• Architecture

Employment Type: Full‑Time

Experience: years

Vacancy: 1