Workforce Systems Specialist

Herefordshire and Worcestershire Health and Care NHS Trust; Worcester; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

A regional health service provider is seeking a Workforce Systems Administrator based in Worcester. In this role, you'll ensure accurate inputting and maintenance of employee records within the Workforce Information System while supervising team activities. Candidates should have excellent analytical abilities, experience with data inputting, and strong communication skills. Flexibility in work hours is offered, along with a supportive team environment. Salary ranges from £31,049 to £37,796 annually, pro rata for part time.

Benefits

27 days leave plus bank holidays

NHS pension

Flexible working opportunities

Health and wellbeing support

Qualifications

• Understanding of Data Protection and GDPR.
• Knowledge of Agenda For Change NHS Terms and Conditions.
• Minimum of one year’s experience in office environment.

Responsibilities

• Timely and accurate inputting of employee information.
• Supervise Workforce Systems Team.
• Lead maintenance of Workforce Information System.

Skills

Analytical skills

Problem-solving

Data inputting

Communication

Education

Professional development in workforce systems or HR

Tools

Microsoft Office (Word, Excel)

Workforce Information System (ESR)

Job description

Overview

Herefordshire and Worcestershire Health and Care NHS Trust

The closing date is 15 February 2026

An excellent opportunity has arisen to join our busy Workforce Systems Team.

You will be responsible for the timely and accurate inputting, within required deadlines, of sensitive and personal employee information, including starter, leaver and changes onto the Workforce Information System, ensuring that employee records are accurate and up to date, so maintaining a high-quality information system for the Trust and overseeing the monthly cycle for input.

You will provide day to day supervision for the Workforce Systems Team. The ability to prioritise a busy workload and work flexibly to meet strict deadlines are essential requirements of the role, as well as a good customer focus when dealing with internal and external complex and routine queries.

We are a supportive team and you will receive full induction training to ensure you can succeed in this role.

This is a permanent post working 37.5 hours over 5 days per week. Consideration will be given to part time working for the successful applicant but with a minimum of 30 hours per week ideally over 5 days.

There will be a combination of home and office based working. You will be provided with the appropriate equipment to be able to work from home effectively.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. If you are employed on an acceptable time-limited visa, there is no guarantee of sponsorship at point of expiry.

Main duties of the job

You will be part of the busy Workforce Systems Team supporting the Workforce Compliance Manager with the continued development of the Workforce Information System to ensure the most effective use of functionality.

You will lead on the maintenance of the Workforce Information System Work Structures, including the creation of organisations and positions as authorised.

The role requires the use of keyboard/VDU for a substantial proportion of the working day with accurate and advanced keyboard/data inputting skills.

Excellent communication skills with the ability to build relationships quickly are essential as you will be required to liaise with internal stakeholders and external providers of payroll services. You will be required to investigate any queries or anomalies before and after input to ensure the accuracy of information on the system and resulting salary payments to staff. This will include the correct interpretation of NHS Terms and conditions and local HR policies as appropriate.

Shortlisted candidates will be required to undertake a presentation during the interview. Interviews will be undertaken face to face at Trust Headquarters, Worcester.

Interviews will be held on 10 March 2026.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

• Understanding of Data Protection and the General Data Protection Regulations.
• Knowledge of the Agenda For Change NHS Terms and Conditions of Service

Additional Criteria

• Awareness of confidentiality when dealing with staff information
• I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn’t guarantee sponsorship at point of expiry.

Skills & Abilities

• Advanced analytical and problem-solving skills.
• Ability to interpret and accurately apply a range of work procedures.

Qualifications

• Evidence of continued professional development in workforce systems or HR.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

• Minimum of one year’s experience using Microsoft Office packages (Word, Excel/ databases) and working in an office environment.
• Recent experience of work involving regular data inputting to strict deadlines.
• Experience in investigating and resolving queries through the application of relevant work procedures.
• Significant experience managing the Workforce Information System (ESR) or similar HR systems; producing complex reports; leading projects.
• Recent experience of working in the NHS or another large organisation.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

£31,049 to £37,796 a year pro rata for part time