Overview
You will be joining a programme at an exciting stage with significant investment in our HR technology and process design, with the implementation of Workday and other technologies to support the HR team in their effort to become a more strategic partner to the business. You will provide functional knowledge and expertise on local HR process/policy requirements coupled with demonstrating in-depth technical configuration expertise of Workday. You will work closely with the team to support key responsibilities throughout the project implementation and beyond.
Responsibilities
- Act as an expert functional specialist for Workday technology including HR transactions, business process configuration and design, advising the HR team, managers, and employees in the proper use of the system.
- Collaborate with subject matter experts (SMEs) to gather requirements and translate those business requirements into well-architected solutions that best leverage the Workday platform.
- Evaluate and provide recommendations with alternative solutions to system limitations.
- Actively research new enhancements and releases in Workday, continually seeking opportunities for consistency, harmonisation, simplification in technical design and configuration, whilst ensuring a custom-centric people experience and a downstream system impact mindset.
- Co-own the delivery and prioritisation of change requests, document changes and process requirements, provide impact analysis and implement solutions in accordance with internal governance procedures.
- Act as an escalation point for issues related to configuration and business processes, including notifications; analyse, diagnose and resolve complex technical production issues.
- Build, test and deploy Workday configuration as part of agreed projects and changes.
- Optimise Workday reporting tools such as PRISM, People Analytics, Worksheets, Slides and Discovery Boards to respond to day-to-day reporting requests and cyclical production of statistics/reports to meet stakeholder requirements.
- Partner with IT to provide support to inbound/outbound integrations and payroll PECI files.
- Work collaboratively with key stakeholders, particularly IT, and act as gatekeeper to the AMS provider for issues escalation and/or delivery of configuration changes.
- Deliver training and engagement activities to ensure key stakeholders are fully utilising Workday; seek opportunities to upskill users to be self-sufficient; contribute to the production of training materials and content.
- Lead and guide the team on configuration and management of cyclical technology enabled business processes.
- Oversee the work production of more junior colleagues and support their development.
- Engage with the Workday community to understand system capabilities and recommend solutions to address business needs.
Essential Skills & Experience
- Strong technical understanding of HR systems and their integrations with other system applications.
- Experience of Workday within a medium/large complex organisation, ideally in a law firm.
- In-depth knowledge of Workday functional components with configuration and business process experience in HCM, Compensation, Time and Absence, Security (essential), Recruitment, Onboarding, Talent (desirable).
- Workday certification and/or training essential.
- Advanced IT skills including MS Excel, VLOOKUPs, Pivot Tables, Slicers.
- Highly numerate with strong data accuracy and data analytics.
- Excellent attention to detail.
- In-depth functional knowledge of end-to-end HR processes.
- Ability to translate business requirements into systems solutions.
- Good organisational, planning and project management skills.
- Highly effective communication skills and ability to influence across a global team; ability to clearly present information to a range of audiences, including translating data/technical system components into clear insights and storytelling.
- Strong interpersonal skills with the ability to consider the wider picture; inquisitive and challenging mind, with an interest in questioning and improving the "as is".
- Ability to manage a busy workload in a fast-paced environment with strong multitasking capability.
- Flexibility on working hours to support globally with key stakeholders in varying time zones; early starts and/or late finishes may be required.
About CE Back Office
CE Global Partners are a successful and fast growing consultancy, who specialise in client-side support to enable and deliver HR and payroll transformations globally enabled by market leading technology. We work across multiple industries, sectors and technologies to help our global clients prepare, deliver and optimise their transformation. We typically implement market leading HR technology such as Oracle HCM, Workday, Ceridian or SAP SuccessFactors for global organisations. Working within the CE team you will learn, grow and progress in a culture that is supportive and collaborative whilst using best in class methods. Our clients recognise us for the quality of our work we deliver. If you are looking for your next career challenge whilst working with industry experts then this is the perfect opportunity for you.