Witham - STARS Front of House, Brand Ambassador

Securitas; Witham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security company is looking for an experienced Front of House, Brand Ambassador to join their team in Chelmsford. The ideal candidate will provide excellent customer service, manage reception duties, and ensure a high-standard office environment. Candidates should have strong interpersonal skills and thrive in a dynamic workplace, working Monday to Friday with a salary of £14.45 per hour.

Qualifications

• Experience in customer service or front of house roles.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills.

Responsibilities

• Meet and greet all staff, visitors, and contractors in a professional manner.
• Deliver a consistently high-end customer focused experience.
• Ensure the workplace is visually of a high standard.
• Assist in emergency situations and provide accurate information.

Skills

Excellent customer service

Professional demeanor

Strong communication skills

Job description

Overview

We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in Chelmsford, CM8 2UX STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

Details

• Location: Chelmsford, CM8 2UX
• Hours: 45 hours per week
• Shift: 11:00 - 20:00
• Days: Monday - Friday
• Salary: £14.45 per hour

Responsibilities

• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both