Weekend Breakfast Assistant

Dakota Hospitality Limited; North East; On-site; GBP 7,000; Part time

Job summary

A leading hospitality brand in Newcastle is seeking a Weekend Breakfast Assistant. Ideal for students, this part-time role involves serving guests, providing table service, and ensuring high levels of guest satisfaction. Candidates should have experience in hospitality, be sociable, and be able to start early in the morning. The position offers up to £13.21 per hour with additional benefits like discounts, mental health support, and training opportunities.

Benefits

Special discounts on stays and dining

Free mental health support

Family-friendly flexible working options

Meals on duty

Access to training resources

Qualifications

• At least 1 year working experience in a hospitality environment.
• Previous waiting or coffee shop experience is preferred.
• Ability to make coffees such as lattes and cappuccinos is favourable.

Responsibilities

• Greet guests and serve breakfast orders.
• Provide table service and recommend menu items.
• Work closely with Bar and Kitchen team.

Skills

Effective communication skills

Sociable personality

Ability to work at pace

Coffee making skills

Job description

Overview

Dakota Hotel based in Newcastle are seeking an early-morning, outgoing personality for the role of Weekend Breakfast Assistant. Working part-time, predominantly on Saturday and Sunday mornings, this role is ideal for students and those with weekday commitments.

Responsibilities

• Greet all guests as they come into the Grill, offering and serving tea, coffee and toast before taking their breakfast order.
• Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of food to guest tables.
• Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
• Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
• Maintain a comprehensive level of knowledge of our current breakfast menu to be able to offer guests recommendations, including understanding the allergens presence in dishes.

Qualifications

• At least 1 year working experience, ideally in a hospitality environment.
• Having previous waiting or coffee shop experience is strongly preferred.
• A sociable person who enjoys early morning starts.
• Ability to make coffees such as lattes and cappuccinos is favourable.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

About Dakota

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota's story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees and 16-24 year olds. As recent winners of The Cateys 'People Team of the Year', we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the 'Top 30 under 30' in the industry, demonstrating our success in developing talent.

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle| Manchester Airport (coming soon) Dakota Hotels are coming to Newcastle city centre in early 2025. Ideally situated by the Gateshead Millennium Bridge on the quayside, our hotel will boast 118 bedrooms including stunning 33 suites. Dakota Newcastle will host our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.

Contract and Benefits

Earnings are up to £13.21 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £6,870 (inclusive of the anticipated tronc payment). The role carries a permanent contract with typical hours 10-12 hours per week. Usually shifts will start at 7am and finish around 12pm.

• Special discounts on stays and dining at any Dakota
• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Additional holiday day on the first anniversary of your employment
• Family-friendly flexible working options
• Meals on duty and uniforming
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
• Full terms on our benefits can be found in our Handbook.