Webmaster

Questel; Sunderland; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global leader in intellectual property solutions is seeking a skilled web operations professional to manage their corporate websites. You will ensure optimal web performance, collaborate with marketing and IT, and implement technical SEO practices. Key qualifications include a degree in web, digital, or IT and over 3 years of relevant experience, particularly with CMS platforms like Webflow and WordPress. Fluency in French and English is essential for this hybrid role based in the United Kingdom.

Qualifications

• Bachelor's to Master's level in web, digital, or IT.
• Minimum of 3+ years in webmaster or web operations roles.
• Strong experience across multiple CMS platforms.

Responsibilities

• Monitor and ensure smooth operation of various websites.
• Assist with content integration and localisation.
• Develop landing pages for marketing campaigns.

Skills

CMS Expertise (Webflow and WordPress)

Front-end technologies (HTML, CSS, JavaScript)

Technical SEO knowledge

Proficiency in web analytics tools (Google Analytics, Tag Manager)

Bilingual (French and English)

Problem-solving skills

Education

Degree in web, digital, or IT

Tools

Jira

Google Analytics

Google Tag Manager

Job description

Location

Tunis, Tunisia (Hybrid)

Department

Global Marketing

Reports to

Websites Manager

About Questel

Questel is a global leader in intellectual property and innovation management solutions, offering a comprehensive suite of software, services, and consulting to help organizations drive innovation and protect their intellectual assets. With over 1800 employees worldwide, Questel serves thousands of customers across industries with tools that accelerate innovation and strategic decision‑making.

Position Overview

Within the digital team, you will contribute to the effective management, technical optimization and performance of the company's websites, ensuring they support our brand, marketing campaigns and global footprint. You act as the bridge between marketing, IT and external partners to guarantee a smooth, secure, high‑performance and geo‑optimised web presence.

Key Responsibilities

• Monitor and ensure the smooth technical operation of various websites (anomaly detection, performance monitoring, reporting).
• Assist with content integration and localisation (text, images, videos, products, etc.) on web platform for marketing and regional campaigns.
• Develop and assist in creating landing pages to support marketing campaigns and GEO‑targeted efforts.
• Efficiently manage and prioritise technical incidents and requests using Jira (or similar ticketing system), ensuring clear communication, timely resolution, or proper escalation.
• Implement technical SEO corrections (tags, redirects, structure, performance, indexing) and integrate GEO best‑practices (structured data) in collaboration with our SEO expert.

Continuous Improvement

• Contribute to the evolution of our web platforms by researching and advocating for new technologies, tools, and best practices.
• Participate in QA testing for new features, site migrations, and platform updates.
• Drive initiatives to enhance website quality, user experience, and conversion rate optimisation (CRO).

Qualifications

• Degree in web, digital, or IT (Bachelor's to Master's level, depending on the specific role).
• Minimum of 3+ years of professional experience in a hands‑on webmaster, web operations, or front‑end developer role, managing corporate websites.
• CMS Expertise: Strong hands‑on experience across multiple professional CMS platforms, with a particular focus on Webflow, as well as solid proficiency in WordPress (Strapi, and other similar solutions are a plus).
• Strong command of front‑end web technologies: HTML, CSS, JavaScript; familiarity with back‑end (PHP, SQL or other relevant languages) is a plus.
• Knowledge of technical SEO and web best practices, GEO, Structured Data.
• SEO & Analytics Tools: Proven knowledge of technical SEO and proficiency with web analytics platforms (Google Analytics 4, Google Search Console) and tag management systems (Google Tag Manager).
• Proficient with ticketing tools (Jira) and web analytics tools.
• Excellent command of both written and spoken French and English.
• Meticulous, detail‑oriented, and able to work in a team within a dynamic environment.
• Problem‑Solver: A proactive and analytical mindset with a strong ability to troubleshoot and solve complex technical issues.