Water Restoration Lead Technician

ServiceMaster Restore 9827 - Richmond; Richmond; On-site; GBP 40,000 - 60,000; Full time

Job summary

A property restoration company in Richmond, UK, is seeking a Water Restoration Lead Technician to assist homeowners during emergencies. Responsibilities include water extraction and mold remediation, with a focus on quality and safety. Candidates with IICRC certifications will be preferred. Benefits include competitive pay, paid vacation, and insurance eligibility after 30 days.

Benefits

Pay up to $24 per hour

Paid vacation time

Company vehicle provided

Health, dental, and vision insurance after 30 days

Qualifications

• Experience in restoration/mitigation industry.
• Ability to perform water extraction and mold remediation.
• Capability to lift and carry 50lbs or more daily.

Responsibilities

• Assist homeowners with emergency property damages.
• Ensure quality and safety at job sites.
• Maintain communication with homeowners and office.

Skills

IICRC certifications for water and fire mitigation

Customer service skills

Attention to detail

Education

Relevant certifications in fire and water restoration

Tools

Smartphone for job-specific programs

Job description

Water Restoration Lead Technicians are responsible for responding to all activities and assisting homeowners during their time of need. Qualified candidates ideally have prior experience handling fire, water, smoke, and natural disaster claims in the restoration/mitigation industry. A major plus would be to have IICRC certifications for water and fire mitigation and restoration.

Benefits:

• Pay is up to $24 per hour, based off experience and any IICRC certifications
• Paid vacation time
• Six paid holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day
• Company vehicle provided to lead technicians during work hours
• Eligible for health, dental, and vision insurance after 30 days
• Possibility for overtime hours

Responsibilities:

• Professionally represent the company’s mission, vision, and values.
• Provide assistance for emergency property damages
• Maintain open communication with homeowners and office
• Responsible for ensuring quality, efficiency, and a clean and safe job site
• Ability to use a smartphone for various programs regarding job-specific information
• Must be able to read and follow directions

Qualifications:

• Perform water extraction and mold remediation
• Set drying equipment and monitor moisture levels until the drying standard is met
• Removal of damaged structural materials and cleanup
• Appropriate certifications related to fire, water, carpentry, etc.
• Ability to walk, stand, climb, kneel, lift, and carry 50lbs or more daily
• Display a positive attitude with team spirit, great attention to detail, and excellent customer service skills
• Schedule flexibility to work after hours and on-call on an as-needed basis

Due to the nature of our business, work conditions vary. You may be inside or outside in a crawlspace. Affecting factors may be weather, temperature, noise, or hazardous conditions such as standing water, smoke/soot, electrical current, tight spaces as in attics and crawlspaces, high heat, and exposure to cleaning chemicals.

Equal Employment Opportunity Statement: Our environment is a diverse community where successful people work together to achieve common goals.