Water Network Technician – Customer Service Specialist

Affinity Water; Bushey Heath; On-site; GBP 51,000; Full time

Job summary

A water utility provider based in Bushey Heath is seeking a Customer Service Technician to manage the operations of a below-ground network. The role involves ensuring customer satisfaction, preserving water quality, and planning network work. Ideal candidates will have strong communication skills, a good understanding of water network operations, and a full UK driving license. Benefits include a competitive salary package, a company van, and various family and health benefits.

Benefits

Competitive salary

Company van

Learning and development opportunities

Annual bonus scheme

Generous pension scheme

Wellbeing Centre access

Volunteer days

Life Assurance

Qualifications

• Good understanding of water network design and operation.
• Full/Clean manual UK driving licence required.
• Excellent communication and customer service skills.

Responsibilities

• Investigate and report on enquiries within timeframes.
• Preserve water quality and deliver works to standards.
• Plan and execute network isolation for works.

Skills

Communication skills

Customer-centric approach

Water network design knowledge

Job description

A water utility provider based in Bushey Heath is seeking a Customer Service Technician to manage the operations of a below-ground network. The role involves ensuring customer satisfaction, preserving water quality, and planning network work. Ideal candidates will have strong communication skills, a good understanding of water network operations, and a full UK driving license. Benefits include a competitive salary package, a company van, and various family and health benefits.