Waste Service Development Officer

Suffolk Jobs Direct; Ipswich; Hybrid; GBP 41,000; Full time

Job summary

A local government organization is seeking a Service Development Officer to enhance waste management processes in Suffolk. This role involves developing campaigns, managing social media for recycling initiatives, and improving customer satisfaction. Candidates should have experience in content creation and communicating complex information effectively. The position offers a competitive salary of £40,777 per annum, hybrid working, and a commitment to environmental protection.

Qualifications

• Experience and passion for creating content both digital and physical.
• Experience of communicating complex messages to a variety of audiences.
• Passion for recycling and a positive impact on our environment.

Responsibilities

• Work within the waste team to improve waste and recycling services.
• Raise awareness about waste reduction and recycling services.
• Manage social media platforms supporting various waste initiatives.

Skills

Creating content for digital and physical mediums

Communicating complex messages

Passion for recycling

Job description

• Address: Endeavour House Ipswich IP1 2BX - Hybrid working
• Salary: 40777 per annum (pro rata if part time)
• Hours: 37 per week, flexible working options available
• Contract: Permanent

This advert is open to current redeployment Suffolk County Council staff only

We in waste love the variety of work the industry brings and the way we can make a tangible difference to protecting our environment and bring value for money to the taxpayer. Join Suffolk County Council as a Service Development Officer and help shape the way waste is managed in Suffolk as a resource. Reimagine the possibilities.

• Do you have a passion for the environment
• Do you want to work as part of a motivated and innovative team

Your role and responsibilities

This role will see you working within the waste team to improve waste and recycling services, increase customer satisfaction and improve environmental outcomes. Projects will include raising awareness about waste reduction and recycling services and opportunities through our social media platforms, face‑to‑face events and other communication, and researching and analysing data as well as planning, implementing and monitoring initiatives to move waste up the hierarchy and improve our services.

• Work closely with team members to develop and implement campaign strategies.
• Develop messages to Suffolk residents on how to manage their rubbish, encouraging them to reduce, reuse and recycle.
• Look at ways to improve our recycling and waste services for Suffolk residents.
• Work with the team to integrate new recycling service campaigns into our communication strategy.
• Manage our social media platforms and support campaigns such as the Food Savvy Campaign, recycling centre promotion, home composting and refill & repair initiatives.

You will need

• Experience and passion for creating content both digital and physical.
• Experience of communicating complex messages to a variety of audiences.
• Passion for recycling and a positive impact on our environment.
• Experience communicating a range of messages to various audiences.

You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don’t meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

• We work as part of the Suffolk Waste Partnership to deliver waste services across Suffolk and drive waste up the hierarchy with the main aim to reduce waste.
• We are team players and welcome opinions, ideas and innovation.
• We inspire, encourage and motivate others.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve and welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Dawn Murton‑Cadby for a casual conversation. You can reach them by calling or emailing.

How to apply

Step 1 – Read the Job and Person Profile (Word).

Step 2 – Click Apply Now to start your online application.

Step 3 – Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Tell us about a time when you had to learn about a new subject quickly to contribute to a project. How did you approach this and what was the result?

2. Can you describe a time when you successfully communicated complex information to a diverse audience? How did you ensure your message was understood?

3. Share an experience where you had to influence or persuade others to support a project or change. What strategies did you use and what was the result? What would you do differently next time?

Step 4 – Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailing or calling. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm 11 November 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

Required Experience:

Unclear Seniority

Key Skills
Cement Plant, Anti Money Laundering, Facility Management, Activex, Data Analysis, Credit Operations
Employment Type : Full-Time
Experience: years
Vacancy: 1