Waste & Recycling Customer Service Rep — Fast-Paced Team

Ward Recycling; Ilkeston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A waste management company is seeking an experienced Customer Service Representative to join their team in Ilkeston. The role involves supporting day-to-day activities in customer services, responding to inquiries, managing complaints, and maintaining records. Candidates should have at least one year of relevant experience and strong communication and IT skills. The organization offers numerous employee benefits including discounts and training opportunities, fostering a supportive team environment.

Benefits

Gym membership discounts

Employee assistance programme

Company Pension and life assurance

Qualifications

• Minimum of 1 years’ experience within a customer service role.
• Ability to work well under pressure.
• Prioritization skills.

Responsibilities

• Respond quickly and effectively to incoming enquiries.
• Follow through complaints to resolution.
• Build relationships with customers.

Skills

Customer Service

Communication Skills

IT Skills

Job description

A waste management company is seeking an experienced Customer Service Representative to join their team in Ilkeston. The role involves supporting day-to-day activities in customer services, responding to inquiries, managing complaints, and maintaining records. Candidates should have at least one year of relevant experience and strong communication and IT skills. The organization offers numerous employee benefits including discounts and training opportunities, fostering a supportive team environment.