Warranty Claims Specialist - Auto Dealership

ACS Automotive Recruitment; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent automotive recruitment agency seeks an experienced Warranty Administrator to join a dealership's Aftersales team in Ipswich. This full-time, site-based role requires prior dealership warranty experience, a strong attention to detail, and an ability to manage warranty claims efficiently. You will work closely with manufacturers and ensure compliance with warranty procedures. Additional benefits include a supportive work environment and opportunities for career stability.

Benefits

Stable, site-based role within a dealership environment

Opportunity to work with manufacturer systems and processes

Supportive Aftersales team and long‑term career stability

Qualifications

• Previous experience as a Warranty Administrator within a car dealership.
• Full UK Driving Licence preferred.

Responsibilities

• Access, process, submit, and monitor manufacturer warranty claims.
• Liaise directly with manufacturers, including negotiating borderline claims.
• Ensure dealership systems and databases are accurate and kept up to date.

Skills

Strong administration and organisational skills

Ability to multi-task and prioritise workload effectively

IT literate and confident using dealer management systems

High attention to detail and strong process compliance

Job description

A prominent automotive recruitment agency seeks an experienced Warranty Administrator to join a dealership's Aftersales team in Ipswich. This full-time, site-based role requires prior dealership warranty experience, a strong attention to detail, and an ability to manage warranty claims efficiently. You will work closely with manufacturers and ensure compliance with warranty procedures. Additional benefits include a supportive work environment and opportunities for career stability.