Warranty Administrator - Lancashire Region

Vantage Motor Group; Blackburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive dealership group in the United Kingdom is seeking a Warranty Administrator responsible for managing warranty-related matters across multiple locations. The ideal candidate will have automotive industry experience, strong communication skills, and be organised with attention to detail. This full-time position includes opportunities for personal growth and a competitive salary package. Additional benefits include a generous holiday allowance, staff car scheme, and contributory pension plan.

Benefits

Competitive salary package

30 days of holiday (inclusive of bank holidays)

Staff car scheme

Contributory workplace pension scheme

Qualifications

• Experience of working in the automotive industry and preferably within a dealership setting.
• Strong communication skills both verbally and in written format.
• Organised individual that enjoys working with attention to detail.
• Comfortable in challenging different business areas to improve processes.
• Full UK driving licence and prepared to travel between dealerships.

Responsibilities

• Responsible for warranty related matters for several Lancashire dealerships.
• Support Aftersales and Service departments with training on warranty practices.
• Liaise with Parts department to agree return lists and balance SBI’s.
• Process all warranty job cards within tight deadlines.

Skills

Experience in automotive industry

Strong communication skills

Organizational skills

Attention to detail

UK driving licence

Job description

About the Role

As the Warranty Administrator you will be responsible for our several Lancashire dealerships.

The day to day role will involve being the gatekeeper for all warranty related matters, ensuring we adhere to the manufacturers programme by supporting continuous development of the warranty process. You will be supporting the Aftersales and Service departments by taking the lead when it comes to training new and existing team members on the best warranty practice as well as preparing opportunities from our database for current future recalls.

The role will also include liaising regularly with the Parts department to agree return lists, involvement with balancing SBI’s, and working within tight deadlines to process all warranty job cards in a timely manner.

This is a full-time role where you will be working 40 hours a week between 08 : 30am – 5 : 30pm, Monday – Friday.

Our ideal Warranty Administrator

To be successful in this role you will :

• Have experience of working in the automotive industry and preferably within a dealership setting.
• Possess strong communication skills both verbally and in written format and enjoy working with others across all department.
• Be comfortable in challenging different business areas in order to adhere to and continuously improve processes.
• Be an organised individual that enjoys working conscientiously with attention to detail.
• Have a full UK driving licence and be prepared to travel between dealerships.

What we offer our Warranty Administrator

As well as a stable career, we offer a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career.

We offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth.

We offer 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.