Warehouse Supervisor

Rosscare; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics services provider in the United Kingdom is seeking a Warehouse Supervisor to manage teams and ensure excellent service delivery. This full-time role involves supporting an operations manager and managing engineers' workflow while tracking KPIs for performance. The position is based in Welwyn Garden City with a future move to Bedford, requiring flexibility in location coverage. Ideal candidates will possess management skills, a commitment to team development, and problem-solving abilities.

Responsibilities

• Support operations manager and perform management duties when absent.
• Manage engineer debriefs and keep records of issues.
• Track operational KPI performance.
• Encourage team members and communicate goals.
• Ensure all driver checks are complete.

Skills

Team management

Operational KPI tracking

Problem-solving

Training and development

Job description

Warehouse Supervisor

Salary £14.55 ph dependent on skills and experience

Training based at Welwyn Garden City AL7 – moving to Bedford Mid February 2026 – must be able to cover both locations initially

Full time – 40 hours per week

Job purpose

To enable the Company to achieve the agreed contractual standard of service required, by working as part of a team responsible for the Approved Repairer contract for Bedfordshire, East Berkshire and Barnet. To manage FSE and Operational Team to ensure a first-class service is delivered daily to all service users.

Key Responsibilities

• Support operations manager and performs management duties when manager is absent or out of office
• Manage engineer debriefs, including keeping detailed records of issues and actions taken
• Mange workflow to Bench Engineers and warehouse colleagues
• Track operational KPI performance
• Provide encouragement to team members, including communicating team goals and identifying areas for training or skill check
• Ensure all FSE’s driver checks are complete
• Assist with any new Operational colleagues training during probationary period and ongoing.
• Answer team questions, help with team problems, and oversee the whole operational team for quality and guideline compliance
• Manage the out of hours roster and ensure all engineers are aware of the dates they are rostered.
• Support operations manager by assisting with...