Warehouse Shift Supervisor - AM
Location: Thrapston, Northants
Hours: Monday–Friday, 06:30–14:30
Salary - £32-40k
We’re recruiting an experienced Warehouse Shift Supervisor to support day-to-day operations at a busy UK distribution centre. This is a hands-on leadership role with shared responsibility for site operations, safety and performance, including taking operational ownership when senior management is not on site.
You’ll lead teams across inbound, outbound, returns and quality, ensuring work is carried out safely, accurately and efficiently, while promoting a modern, coaching-led culture.
Key Responsibilities
Site & Shift Management
- Open and close the distribution centre safely and securely when required
- Supervise all operational areas, people and equipment
- Maintain site security and manage access for drivers, visitors and contractors
- Escalate significant operational issues via agreed routes
Operational Leadership
- Lead daily activity across:
- Goods In & Putaway
- Loading & Despatch
- Returns Processing
- QA/QC & Rework
- Shipping Office administration
- Deploy labour effectively against daily plans
- Monitor accuracy, productivity, OTIF and KPIs
- Stay close to the operation and raise risks or inefficiencies early
- Support correct system use and adoption of modern tools
People Leadership
- Lead by example with clear expectations and consistent behaviours
- Coach, support and develop team members
- Support onboarding, training and succession planning
- Promote continuous improvement and modern ways of working
Health, Safety & Compliance
- Ensure compliance with all H&S legislation and company policies
- Carry out daily safety checks and address hazards immediately
- Ensure correct use of PPE and safe systems of work
- Support risk assessments, incident reporting and investigations
- Deliver and monitor mandatory H&S training and toolbox talks
Continuous Improvement
- Use data, KPIs and feedback to improve flow and reduce defects
- Identify cost-saving opportunities, especially around labour efficiency
- Champion simple, effective ways of working without compromising safety or service
Collaboration & Flexibility
- Work closely with the wider DC management team to ensure smooth handovers
- Communicate risks, capacity constraints and priorities clearly
- Provide flexibility during peak periods, holidays and absences
- Collaborate cross-functionally to resolve stock, service or system issues
What Success Looks Like
- Safe, compliant and well-organised operations
- Strong KPI ownership with visible leadership on the floor
- Low error rates and consistent OTIF performance
- Engaged, empowered teams with clear development support
- Effective collaboration across shifts and functions
- Proactive cost control and early escalation of risks
About You
- Proven experience supervising teams in a warehouse or distribution environment
- Strong working knowledge of health & safety
- Confident, calm and practical leader with a hands-on approach
- Clear communicator who can coach, challenge and support
- Commercially aware with the confidence to question unnecessary cost
- Flexible, reliable and comfortable supporting the operation during peak demand
Interested?
Apply today to discuss this opportunity confidentially with our recruitment team.