Warehouse Operative - Manchester North

TPS; Chadderton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive parts provider in Chadderton is looking for a Warehouse Operative to manage the efficient control of parts stock. The role involves quality checks, order picking, and adhering to FIFO processes while ensuring excellent customer service. Successful candidates will have a passion for the automotive industry, experience in distribution operations, and strong customer service skills. A methodical approach and attention to detail are essential. This position offers the chance to work in a collaborative environment.

Qualifications

• Experience in a parts or distribution operation involving inventory control and order picking.
• Proven experience in providing great customer service.
• Able to lift and carry heavy items safely.

Responsibilities

• Perform quality checks on stock deliveries.
• Identify and place inbound parts in correct locations.
• Pick customer orders quickly and accurately for dispatch.
• Adhere to First In, First Out (FIFO) stock management processes.
• Maintain stock securely and in good condition.
• Assist with regular perpetual stock checks.
• Ensure faster moving parts are in convenient locations.
• Provide high levels of customer service.
• Adhere to health and safety regulations.
• Process returns and complete required documentation accurately.

Skills

Experience in parts or distribution operation

Passion for the automotive industry

Customer service skills

Positive 'can-do' attitude

Ability to lift and carry heavy items

Computer literacy

Teamwork and initiative

Attention to detail

Communication skills

Job description

TPS Warehouse Operative

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.

Who are TPS?

Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.

About the Role: What will you be doing?

Reporting to the Warehouse Manager, the TPS Warehouse Operative is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers.

• Perform quality checks on stock deliveries
• Identify and place inbound parts into the correct locations (stock items, customer orders etc.)
• Pick customer orders quickly and accurately to make ready for dispatch
• Adhere to First In, First Out (FIFO) stock control management processes
• Maintain stock securely and in good condition
• Assist the Warehouse Manager with regular perpetual stock checks
• Ensure faster moving parts are located in a convenient location to improve picking efficiency
• Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs
• Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly
• Adhere to health and safety regulations at all times (particularly manual handling practices)
• Follow and comply with established business processes and guidelines (including warranty)
• Deal with exchange units appropriately and process returns swiftly completing all required documentation accurately and promptly
• Utilise and update all systems effectively to carry out allotted tasks

Requirements

• Experience in a parts or distribution operation involving inventory control, goods inwards and order picking
• Passionate about the automotive industry
• Proven experience of providing great customer service
• Demonstrate a positive ‘can-do’ attitude and an honest disposition
• Able to lift and carry heavy items
• Computer literate – able to use appropriate systems and software (e.g. Excel)
• Ability to work in a small team, as well using own initiative
• Ability to record information accurately and legibly
• A methodical approach and with great attention to detail
• Good communication skills – verbal and written