Warehouse Operative

RVT Group; Maidstone; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A local government organization based in Maidstone seeks an Enforcement Team Leader to lead a proactive debt recovery team. The successful candidate will manage debt recovery for council tax, business rates, and parking fines, ensuring compliance with legislation. This role requires excellent communication, high-level Excel proficiency, and staff motivation experience. The position operates within a hybrid model, offering flexible working and a range of benefits including a Local Government Pension Scheme and generous holiday entitlement.

Benefits

Local Government Pension Scheme

Life Assurance

Flexible working opportunities

Professional fee payment

Discounts on leisure and shopping

Qualifications

• Excellent communication to handle sensitive conversations calmly.
• High level Excel proficiency for financial statistics.
• Experience in managing and motivating staff.

Responsibilities

• Lead and manage a team for debt recovery.
• Conduct activities for council tax and business rates.
• Maintain accurate financial records and ensure compliance.

Skills

Excellent communication and interpersonal skills

High level Excel proficiency

Understanding of relevant legislation

Staff management and motivation

Experience in debt recovery

Job description

Overview

Mid Kent Enforcement Team Leader – an exciting opportunity to join our Revenues Collection team and provide a proactive in‑house debt recovery service for unpaid council tax, business rates and parking fines on behalf of Maidstone Borough Council and partner organisations.

Responsibilities

• Lead, motivate and manage a small busy team of Enforcement Assistants to deliver daily debt recovery work.
• Conduct debt recovery activities for council tax, business rates and parking fines.
• Maintain accurate and timely financial records – Excel skills required.
• Ensure compliance with relevant legislation and organisational policies.
• Operate within a hybrid working model with occasional site visits.

Requirements

• Excellent communication and interpersonal skills, able to handle sensitive conversations with calm, professional assertiveness.
• High level Excel proficiency for processing and recording financial statistics.
• Understanding of relevant legislation and experience managing and motivating staff.
• Preferably experience in a debt recovery, council tax, business rates or parking environment.
• Passed the Taking Control of Goods Level 2 exam (desirable).
• Availability to work Monday to Thursday 09:00‑17:00 and Friday 09:00‑16:30; full‑time 37 hours per week.

Benefits

• Staff events, holistic therapies and outdoor activities.
• Employee Assistance Programme – confidential counselling support.
• Local Government Pension Scheme (LGPS).
• Life Assurance – three times annual salary for LGPS members.
• Generous holiday entitlement with option to buy extra leave.
• Season Ticket Loan, lease‑car salary‑sacrifice scheme.
• Flexible working opportunities, annual flu vaccine, cycle‑to‑work scheme.
• Staff benefits – discounts on leisure, eating out, holidays and shopping.
• Excellent learning and career opportunities.
• Professional fee payment, if required.

Contact

For further information or to discuss this opportunity in more detail, please contact Hailey Roberts, Enforcement Manager at 01622 602261.

Closing Date

Sunday 4th January 2026