Warehouse Management system Business Analyst

Axiom Software Solutions Limited; City Of London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

A leading software solutions company in London is looking for a Warehouse Management System Business Analyst for a contract position. The ideal candidate will bridge gaps between client requirements and the delivery team, ensuring applicable solutions. Key responsibilities include managing stakeholder expectations, conducting root cause analysis, and collaborating closely with the delivery team. The role offers a hybrid work model with 3-4 days in the office weekly.

Qualifications

• Min 4-5 implementations of BY WMS required.
• Strong knowledge of SCM Planning concepts essential.
• Experience in MOCA and SQL process fine-tuning beneficial.

Responsibilities

• Liaise between customer and delivery teams.
• Manage customer expectations and deliver quality solutions.
• Conduct user acceptance testing and validate solutions.

Skills

End-to-end implementations of BY WMS

Stakeholder management

Agile principles

Oracle PL/SQL

Problem-solving

Integration Testing

JIRA

Customer feedback management

Job description

Warehouse Management System Business Analyst

Contract role 6+ Months – Inside Ir35

Job Location : London

Hybrid 3-4 days onsite /Week

Role Purpose

The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.

Job Description

• Min 4-5 end-to-end implementations of BY WMS or extensive warehouse management support
• Strong in managing customer expectations, stakeholder management, regular reviews, and customer management
• Focus on delivery-led growth leading to increased revenue generation
• Contribute to RFP responses, customer presentations and project estimations
• Strong knowledge of SCM Planning concepts, practices, and procedures
• Expert in customization of WMS models, conversant with MOCA, custom operation plan release mechanism in warehouse planning.
• Functional & Technical hands-on experience in BY WMS.
• Build custom functionalities in BY WMS
• Hands-on experience in BY integration, batch processes, Solution Architecture
• Hands-on experience in MOCA, Oracle PL/SQL components and fine-tuning SQL process
• Familiarity with agile principles and project management
• Ability to produce quality deliverables with minimal supervision and direction
• Hands-on experience in handling business requirements in JIRA and similar tools
• Ability to conduct Business End user Training and grooming internal talent pool
• Ability to demonstrate a high level of responsiveness and a sense of urgency
• Process oriented with ability to problem solve and think outside of the box
• Experience to independently manage presentations to Customers and Stakeholders

Engage with Delivery Team to Ensure Right Solution Is Proposed to the Customer

• Provide them with customer feedback/inputs on the proposed solution
• Review the test cases to check 100% coverage of customer requirements
• Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer
• Deploy and facilitate new change requests to cater to customer needs and requirements
• Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
• Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate
• Use data modelling practices to analyze the findings and design, develop improvements and changes
• Ensure 100% utilization by studying systems capabilities and understanding business specifications
• Stitch the entire response/solution proposed to the RFP/ RFI before it's presented to the customer
• Support Project Manager/ Delivery Team in delivering the solution to the customer
• Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
• Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans
• Ensure Customer Satisfaction through quality deliverable on time

Build Domain Expertise and Contribute to Knowledge Repository

• Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical
• Write whitepapers/ research papers, point of views and share with the consulting community at large
• Identify and create use cases for a different project/ account that can be brought at Wipro level for business enhancements
• Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight