Warehouse & Logistics Workforce Coordinator

Iron Mountain; Lutterworth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics and information management company seeks a proactive Warehouse & Logistics Workforce Coordinator. This role involves guiding operational people matters, fostering a compliant workplace culture, and managing relationships with on-site recruitment agencies. Candidates should have expertise in leadership coaching, employee relations, and a solid understanding of UK employment law. The position offers a competitive salary and benefits along with a hybrid working pattern, contributing to both career and personal development.

Benefits

Competitive compensation

Hybrid working pattern

Professional development opportunities

Total Rewards for career wellbeing

Qualifications

• Experience in developing leaders and handling employee issues.
• Knowledge of UK employment laws and regional practices.
• Strong judgment in managing risk in diverse environments.

Responsibilities

• Provide first-line triage for grievances and complaints.
• Manage coaching and development in alignment with policies.
• Create reports on key people metrics for senior management.

Skills

Leadership & Coaching

Employee Relations & Risk Management

Project Management & Organisational Agility

Cross-Cultural Communication & Influence

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Warehouse & Logistics Workforce Coordinator

Iron Mountain is seeking a proactive and detail-oriented Warehouse & Logistics Workforce Coordinator to serve as a key partner to the operation and Iron Mountain Centres of Excellence (CoEs). This role provides guidance, coaching, and oversight on operational people matters, including performance management, ethics investigations, and continuous improvement programs. Operating in a fast-paced environment, you will play a critical part fostering a compliant, high-performing, and respectful workplace culture across contracts and various locations.

What You’ll Do

• Provide first-line triage for grievance and complaints, using mediation and problem-solving skills to prevent matters from escalating before escalating serious matters to central resources.
• Support people leaders by managing coaching and development on Iron Mountain policies, procedures, and CoEs, ensuring alignment with global standards and strategic goals.
• Create and deliver reports and presentations to senior management and clients on key people metrics, including headcount, absence, attrition, and local competition.
• Facilitate clear lines of communication regarding Iron Mountain engagement and opportunities with frontline employees and customers.
• Foster and help maintain strong relationships with on-site recruitment agencies to align expectations on service delivery and the temporary labor worker experience.

What You’ll Bring

• Proven experience in Leadership & Coaching, specifically in developing leaders and providing guidance on employee issues while fostering an inclusive team culture.
• Strong experience in Employee Relations & Risk Management, including advising local teams on employee matters and demonstrating strong judgment in guiding others to effectively manage risk.
• Basic Employment Law Knowledge with the proven ability to lead and advise teams across multiple sites, applying knowledge of regional practices and UK employment laws.
• Demonstrated ability to positively support complex change and fast-paced growth (Project Management & Organisational Agility).
• Strong interpersonal and communication skills to effectively engage with stakeholders across diverse cultures (Cross-Cultural Communication & Influence).

What We Offer

• Competitive compensation and benefits package.
• Hybrid working pattern (working 1 day from home)
• Total Rewards to support your career and wellbeing.
• Professional development and growth opportunities.

If you excel at coaching leaders, managing people metrics, and ensuring UK employment compliance in a fast-paced logistics environment, apply today

Category: Project/Program Management Group