Warehouse Assistant

British Heart Foundation; Kingston upon Thames; On-site; GBP 40,000 - 60,000; Part time

Job summary

A national charity organization in Kingston seeks a Warehouse Assistant for 15 hours per week. This dynamic role requires handling furniture deliveries while ensuring a well-stocked shop floor. Candidates should have a passion for customer service and be comfortable with physical tasks, as well as able to support and guide volunteers. Join us in positively impacting the community while enjoying generous staff benefits such as 38 days annual leave and a 25% staff discount.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream - early access to wages

25% staff discount

Health cash plan

24/7 Virtual GP access

Pension with employer contribution

Cycle to work scheme

Gym membership discounts

Qualifications

• No prior retail experience required; however, attention to detail is crucial.
• Ability to lift large furniture pieces and work autonomously.
• Confidence in guiding volunteers and working as part of a team.

Responsibilities

• Handle and move deliveries of furniture and appliances.
• Ensure the shop floor is well stocked and organized.
• Promote health, safety, and well-being standards.
• Identify unsaleable donations for recycling.
• Maintain an organized stockroom.
• Work under pressure in a fast-paced environment.

Skills

Customer service passion

Attention to detail

Teamwork

Ability to work under pressure

Job description

Overview

Are you looking to make a difference while working in a dynamic and fulfilling role? Are you passionate about customer service and sustainability? Join us as a Warehouse Assistant in Kingston. The role is part time for 15 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires weekend working and Thursdays. This role is based in a busy furniture store and involves working behind the scenes with donations rather than just tills and shelf filling.

Responsibilities

• Handling and moving the delivery of furniture and appliances that arrive in our stores
• Ensuring the shop floor is always well stocked
• Working in line with safety regulations and promoting health, safety and wellbeing in everything you do
• Identifying unsaleable donations for recycling
• Keeping the stockroom organised and tidy
• Noting that the role can be physically demanding and involves lifting large pieces of furniture
• You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF
• Previous retail experience isn't essential. If you're an avid collector who likes to keep things neat and tidy, we'd like to hear from you
• You’ll be confident working within a team and able to guide the activity of volunteers
• You’ll work well under pressure and on your own initiative in a dynamic and fast-paced environment
• Attention to detail in everything you do

About the British Heart Foundation

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. Our work is needed now more than ever. In addition to raising funds for the BHF, we connect with local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make an environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items, and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:

• 38 days annual leave (with the option to sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discount options for gym membership
• Discounts with a range of retailers