Ward Reception & Admin Specialist

Royal Devon University Healthcare NHS Foundation Trust; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major healthcare provider in Exeter is seeking a Ward Clerk to provide vital administrative support for their Surgical Wards. The role requires delivering a professional welcome to patients and relatives while ensuring effective communication within the Ward Team. This position is ideal for candidates with a background in customer service or administration who are dedicated to enhancing patient care. The role involves a range of shifts and offers a supportive team environment. Together, you will help patients during their most critical times.

Benefits

27 days paid annual leave plus bank holidays

Flexible working schemes

Access to NHS Pension scheme

Cycle to work scheme

Staff discounts on fitness and leisure options

Qualifications

• Background in customer service and/or administration preferred.
• Ability to maintain confidentiality and security of information.
• Excellent customer care skills.

Responsibilities

• Provide a professional welcome at the Ward reception.
• Deliver administrative support to the Ward Team.
• Ensure effective communication with patients, relatives, and staff.

Skills

Customer service

Administration

Effective communication

Empathy

Job description

A major healthcare provider in Exeter is seeking a Ward Clerk to provide vital administrative support for their Surgical Wards. The role requires delivering a professional welcome to patients and relatives while ensuring effective communication within the Ward Team. This position is ideal for candidates with a background in customer service or administration who are dedicated to enhancing patient care. The role involves a range of shifts and offers a supportive team environment. Together, you will help patients during their most critical times.