Waking Night Concierge

saha; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supported housing provider in Liverpool is seeking a Night Concierge to ensure the safety and security of residents overnight. The ideal candidate will demonstrate empathy and strong interpersonal skills while managing building access and monitoring safety. This role includes a comprehensive benefits package and opportunities for career development.

Benefits

26 days annual leave rising to 31

Financial bonuses

High Street discount scheme

Occupational Sick Pay

Pension with life assurance

Support for career development

Qualifications

• Ability to communicate effectively with diverse individuals.
• Willingness to work night shifts on a rota basis.
• Experience in social work or similar field preferred.

Responsibilities

• Supervise residents entering and exiting the building.
• Monitor CCTV and conduct building checks.
• Engage and support vulnerable residents.

Skills

Empathy with client group

Strong interpersonal skills

Calm under pressure

Good time management

Job description

About The Role

Excellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure.

At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.

The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:

• Supervise people as they enter and exit the building
• Monitor CCTV and conduct building checks
• Engage with vulnerable people who live in the service for up to six months
• Encourage residents to follow house rules and to avoid inappropriate behaviour
• Maintain a security log

About You

You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.

You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:

• Empathy with our client group
• Strong interpersonal and influencing skills
• The capacity to diffuse sometimes difficult situations in a calm manner
• Good time management
• A willingness to work night shift on a rota basis

In return for helping to transform lives, we’ll give you access to some great benefits. These include:

• 26 days annual leave rising to 31 days
• £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and off-line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About Us

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.