Waiting Staff

Waterwheel (92258); Port Glasgow; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading pub company in Port Glasgow is seeking new Waiting teammates. You'll be responsible for creating a welcoming atmosphere and serving delicious food and drinks. The role offers flexibility with hours and opportunities for career progression in a supportive environment. If you're enthusiastic about providing great customer service and enjoy working as part of a team, this position could be a perfect fit. Join us and help create memorable experiences for our guests.

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

Affordable meal deal option

Flexible hours

Apprenticeship programmes

Mental and emotional well-being support

Qualifications

• Passionate about providing brilliant customer service.
• Ability to work in a team and support colleagues.
• Eagerness to learn and grow in the role.

Responsibilities

• Create and maintain a vibrant and welcoming atmosphere.
• Take orders, serve, and upsell food and drinks.
• Support the team wherever needed.

Skills

Customer service

Teamwork

Communication

Job description

We’re on the lookout for new Waiting teammates to join our team!

What you get from us:

You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.

Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.

As part of our Waiting team you’ll:

Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)

What comes next is up to you:

Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.