Waiting Staff

Bill's - Stratford; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A popular restaurant chain is excited to announce a Waiter/Waitress position for their upcoming Stratford Westfield location opening in February 2026. Training will be provided at one of their other London sites ahead of the launch. The ideal candidate should demonstrate excellent guest focus and a willingness to learn and improve. Employees enjoy great benefits including competitive pay, discounts, and opportunities for progression within the company. Join a team that values your growth in the hospitality industry.

Benefits

All service charge distributed to staff

80% off on shift meals

Birthday off guarantee

Cash awards for performance

Access to earnings within 24 hours

Discounts at major supermarkets

24-hour Employee Assistance support

Qualifications

• A passion for delivering excellent customer service.
• Willingness to learn and grow in a hospitality environment.
• Ability to work as part of a team and independently.

Responsibilities

• Ensure every guest leaves happy.
• Embrace and chat with guests to enhance their experience.
• Maintain high standards and take pride in your work.

Skills

Guest focus

Curious about improving

Ability to recognize regular customers

Job description

At Bill’s we expect you to care, unconditionally, for both our guests and food, so no matter which role you choose, our aim is to ensure that everyone leaves happy and that means you too - as we prepare for our brand new opening in Stratford Westfield we are excited to advertise this role.

This restaurant is scheduled to open in February 2026, successful candidates will receive training and work in one of our other 10 sites across London prior to this time.

We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us

Guest focus, you are at the cutting edge of making sure everyone leaves happy

Happy to Chat you want to know more about our guests, recognising regular customers and first timers alike

Ready to learn, we are standards driven, we want you to take pride in your work and be curious about how to improve

Our Bill’s Benefits

• All service charge is distributed is paid out to our staff – even when on holiday we pay out.
• Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
• We will give you an extra day’s holiday for each year you work for us -plus your Birthday off – guaranteed! (and don’t forget we’re closed on Christmas day)
• Incentives whilst on shift – smashed your mystery guest report with a 100% score? Expect to be rewarded. There is a cash award waiting – and many more, it’s all to play for
• Ability to access your earnings within 24 hours of working your shift
• Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets
• If you need support our Employee Assistance provider is there for you, it’s 24 hours, so there when you need them

Progression

Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites in fact 8 of our General Managers started as Waiters -we don’t just talk about it – we make sure progression works for you.

With over 2400 promotions in the last 3 years Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond, 28 of our current Head Office and Support teams started out in sites .

We will support you with regular training sessions and supportive management teams it is a great opportunity to start your first role in hospitality