Waiter/Waitress/Chef de Rang

Franco's; London; On-site; GBP 34,000 - 37,000; Full time

Job summary

A renowned Italian restaurant in London is seeking an experienced full-time Waiter/Waitress/Chef de Rang to join their Front of House team. The role requires excellent customer service skills, prior experience in fast-paced settings, and knowledge of Italian cuisine. Offering competitive pay between £15.20 and £16.20 per hour, various benefits including training and discounts, and a professional development focus, this is an exciting opportunity for the right candidate.

Benefits

28 days holidays including bank holidays

50% discount in group restaurants

Company pension scheme

Training & development opportunities

Uniforms provided and laundered

Qualifications

• Must have experience in a fast-paced environment serving 80 to 100 covers.
• Strong ability to recommend dishes and beverages.
• Motivation and a 'can do' attitude are essential.

Responsibilities

• Serve and clear tables, ensuring excellent customer experience.
• Anticipate guest needs and improve sales opportunities.
• Engage with guests to recommend food and wine pairings.

Skills

Previous experience in a similar establishment

Good general knowledge of Italian cuisine

Exceptional customer service skills

Knowledge of Point of Sale software TISSL/Horizon

WSET certification or equivalent

Job description

An exciting opportunity has arisen for an experienced full-time Waiter/Waitress/Chef de Rang to join our Front of House team at Franco’s on Jermyn Street, Green Park.

Why join the Franco’s team?

- Offering approx £15.20 to £16.20 per hour or £34,500 to £37,000 per annum plus yearly bonus

- Approx. 44 hours a week Monday to Saturday with 2 days off per year – flexible shifts

- The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays

- 28 days holidays (inc. bank holidays) + additional days given for years of service

- Training & development opportunities including company funded courses

- Career progression planning with platform ‘Flow Hospitality’

- Growth opportunities within both restaurants in the company

- 50% discount in each restaurant within the group (Franco’s and Wiltons)

- Company sickness pay

- Company pension scheme

- Uniforms provided and laundered

- Delicious meals whilst on duty

- Recommend a friend Scheme

- Employee of the quarter and the year rewards

- Annual staff party

Who are we?

Franco’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco’s is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.

The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays. For more information please visit our website www.francoslondon.com.

What can you bring to the team?

- Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service

- Will have a good general knowledge of Italian cuisine

- A good knowledge of the different grape varieties and wine styles, spirits and classic cocktails

- Being able to recommend dishes based on the information provided by the guest

- Able to serve and clear a table up to 4 people

- Have experience and a good awareness of opportunities to improving sales and an ability to anticipate guest needs

- Exceptional customer service and communication skills

- Motivation, commitment, success orientated with a ‘can do’ attitude

- Knowledge & diversity from previous roles to the team

- Enthusiasm, drive & desire to learn

- Knowledge of Point of Sale software TISSL/Horizon would be beneficial

- WSET certification or equivalent would be beneficial

Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.

Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over.

Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.