Waiter/ Waitress

Malmaison; York; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known hotel chain in York is seeking a part-time Waiter/Waitress to provide excellent service in their Bistro & Bar. The role offers flexibility in scheduling and opportunities for career advancement through training programs. Join a vibrant team committed to delivering memorable guest experiences.

Benefits

Heavily discounted staff room rates

35% off dining at Brasseries and Bistros

Fully funded apprenticeship programs

Healthcare cash plans

Employee assistance program

Qualifications

• Previous experience in a customer-facing role is preferred.
• Ability to work flexible hours, including evenings and weekends.
• Commitment to providing excellent guest experiences.

Responsibilities

• Assist in managing the flow of the restaurant to ensure a smooth dining experience.
• Communicate effectively with the kitchen and restaurant management.
• Deliver high-quality service to ensure customer satisfaction.

Skills

Customer service

Communication skills

Teamwork

Job description

Opened 2007

44 Bedrooms

63-seater Bistro & Bar

3 Private Event Spaces - seating up to 30

Tucked away in the affluent area of The Mount, a converted Grade II-listed mansion house brimming with classic 19th features. With rich history and fabulous Yorkshire hospitality, York is a quaint city. Walk the historic walls, bask in the glory of York Minster - Northern Europe's largest Gothic cathedral, explore Roman, Viking and Medieval heritage at the castle and museums. Wander the boutique shops and tearooms of the Shambles' cobbled streets or enjoy a flutter at the racecourse or picnic on the banks of the River Ouse.

About The Role

Waiter/ Waitress, Hotel du Vin York

Salary - 20 hours / £12.30 • Type of Contract Part Time • Location York

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin.

In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

Benefits

About You

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.