Waiter/ Waitress

Malmaison; Royal Tunbridge Wells; On-site; GBP 10,000 - 40,000; Full time

Job summary

A renowned hotel operator in Royal Tunbridge Wells seeks a Waiter/Waitress to deliver exceptional dining experiences. The role offers up to £14.50/hour in a permanent contract with flexible shifts. Ideal candidates should excel in customer service and enjoy working in a vibrant environment. Benefits include discounted stays and wellness programs.

Benefits

Discounted staff room rates

Healthcare cash plans

Fully funded apprenticeship programs

Cycle to work scheme

Qualifications

• Experience in a restaurant or bar setting preferred.
• Ability to work flexible shifts including evenings and weekends.
• Strong interpersonal skills to interact with guests.

Responsibilities

• Ensure smooth and controlled dining experience for guests.
• Communicate effectively with the kitchen and management.
• Serve food and beverages to guests.

Skills

Customer service

Communication

Teamwork

Job description

Overview

Opened 1997. 34 Bedrooms. 74-seater Bistro & Bar. 3 Private Event Spaces - seating up to 84. Nestled in the glorious Kent countryside, Royal Tunbridge Wells is a leafy, laid-back corner of 'the Garden of England'. The charming and historic town is a rousing mix of momentous architecture, specialist independent shops, art galleries, hip cafés and bars. It is filled with character and charm, just like our magnificent hotel. Lovingly converted from a Grade II-listed mansion, it is one of this beautiful spa town's architectural landmarks with wonderful views across lush lawns to the ornamental gardens of Calverley Park.

About The Role

Waiter / Waitress, Hotel Du Vin

Up to £14.50/Hour (Inc. Tronc), 24 Hours Permanent Contract Tunbridge Wells

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin.

In this role you will be the face of the restaurant, you\'ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\'ll help you be 'The Difference' between good and great guest experiences.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

Benefits

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream lets you track your wages in real time, stream up to 50% of the money you’re already earned
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.