VP, Experience Research: Lead User Insights & Strategy

J.P. Morgan; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global financial services firm in Greater London is hiring a Vice President of Experience Research to lead user experience research initiatives. This role requires over 5 years of experience in user experience research, particularly with a strong focus on quantitative methods. The ideal candidate will partner closely with cross-functional teams to drive product decisions based on actionable insights. The position offers opportunities for continuous learning and impactful contributions to the firm's products.

Qualifications

• 5+ years of experience in user experience research.
• Proven ability to conduct research techniques to inform product decisions.
• Experience collaborating with product managers and UX designers.
• Adept in designing high-quality research studies and adapting parameters.
• Experience in data analysis and visualization using Python or R.
• Experience in synthesizing complex datasets for actionable insights.

Responsibilities

• Design and execute research projects to inform strategy and decision-making.
• Analyze data and translate insights into recommendations for user experience.
• Define metrics for product performance and user experience.
• Monitor industry trends in user experience research methods.
• Collaborate within the user experience team for knowledge sharing.

Skills

Generative and evaluative user experience research

Quantitative research methods

Advanced data analysis

Statistical modeling

A/B testing

Collaboration with cross-functional teams

Data visualization using Python or R

Synthesizing large datasets

Education

Advanced degree in data science, behavioral science, psychology, statistics

Tools

Tableau

Adobe Analytics

Job description

A leading global financial services firm in Greater London is hiring a Vice President of Experience Research to lead user experience research initiatives. This role requires over 5 years of experience in user experience research, particularly with a strong focus on quantitative methods. The ideal candidate will partner closely with cross-functional teams to drive product decisions based on actionable insights. The position offers opportunities for continuous learning and impactful contributions to the firm's products.