Volunteer - (CFO South West)

Seetec; Folly Gate; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community support organization in Folly Gate seeks empathetic volunteers to provide practical and emotional support tailored to individual needs. Responsibilities include assisting participants with paperwork, motivating them to attend appointments, and promoting equality and diversity. Ideal candidates will have strong communication skills, be reliable, and possess basic IT knowledge. Regular training and supervision will be provided. Commitment to confidentiality and understanding professional boundaries is essential.

Benefits

Full training provided

Ongoing support and supervision

Qualifications

• Reliable and empathetic volunteer with a nonjudgmental attitude and strong communication skills.
• Must be 18 years of age or older, substance-free for six months if applicable.
• Familiarity with basic IT tools and respect for confidentiality.

Responsibilities

• Offer practical and emotional support tailored to individual needs.
• Assist participants in navigating essential paperwork.
• Help individuals access resources that support personal development.

Skills

Strong communication skills

Basic IT knowledge

Empathy

Dependability

Strong listening abilities

Job description

Responsibilities

• Offer both practical and emotional support tailored to individual needs
• Motivate participants to attend scheduled appointments and comply with licence conditions
• Assist with completing forms and navigating essential paperwork
• Help individuals access resources that support their personal development
• Contribute to public safety by reporting any concerning behaviour
• Participate in regular supervision sessions with the volunteer coordinator
• Submit session feedback within 48 hours; report safeguarding concerns immediately
• Uphold Seetec's values in all interactions with participants
• Follow lone working procedures to ensure safety
• Promote equality, diversity, and maintain professional boundaries
• Join team meetings and engage in ongoing training opportunities

Qualifications and Skills

• Reliable, empathetic volunteers with strong communication skills, basic IT knowledge, and a nonjudgmental attitude
• Positive role model, respecting confidentiality and empowering participants to make informed choices
• Open to volunteers with lived experience of the Criminal Justice System
• 18 years of age or older
• Substance‑free for six months if applicable
• Strong listening and communication abilities
• Dependability in keeping appointments and commitments
• Initiative to seek out and utilise helpful resources
• Respect for confidentiality and appropriate information sharing
• Understanding of professional boundaries and guidance in volunteer relationships
• Ability to model positive behaviour and attitudes
• Open‑minded, non‑judgmental, and self‑aware approach
• Familiarity with basic IT tools

Training and Support

• Full training covering safeguarding adults & children, mental health awareness, and volunteer responsibilities
• Regular supervision and session‑feedback processes

Company Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Our aim is to equip individuals with the necessary skills to desist from offending, successfully reintegrate into their local communities, and address barriers to work. Volunteers will be required to process a Disclosure and Barring Service (DBS) check.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way.