Villa Services Supervisor & Guest Experience Lead

PEOPLEFIRST HR CONSULTANCY PTE. LTD.; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality management company in Greater London is seeking a detail-oriented professional to oversee daily operations, ensuring cleanliness of villas and guest satisfaction. Responsibilities include supervising maintenance staff, coordinating with service providers, and handling guest interactions. Candidates should possess a GCE ‘O’ Level or equivalent, with at least 2 years of experience in a similar role. This position involves shift duties, and offers a monthly mobile allowance within a dynamic work environment.

Benefits

Monthly mobile allowance

Qualifications

• Minimum 2 years of relevant experience in a similar role.
• Ability to perform shift duties including weekends and public holidays.

Responsibilities

• Supervise contractors for housekeeping and maintenance operations.
• Conduct inventory checks and regular inspections of villa infrastructure.
• Assist guests with troubleshooting of equipment and provide information.

Skills

Customer service orientation

Problem-solving skills

Integrity

Education

GCE ‘O’ Levels or Certificate in Hotel/Hospitality Management

Job description

A hospitality management company in Greater London is seeking a detail-oriented professional to oversee daily operations, ensuring cleanliness of villas and guest satisfaction. Responsibilities include supervising maintenance staff, coordinating with service providers, and handling guest interactions. Candidates should possess a GCE ‘O’ Level or equivalent, with at least 2 years of experience in a similar role. This position involves shift duties, and offers a monthly mobile allowance within a dynamic work environment.