Veterinary Receptionist

Dnavetcare; Tetford; On-site; GBP 22,000 - 28,000; Full time

Job summary

An independent veterinary clinic in Tetford is seeking a receptionist to join their friendly team. The ideal candidate should possess excellent communication skills and have a positive attitude, along with experience in busy reception environments. Responsibilities include managing client interactions and performing administrative duties while maintaining a calm and friendly demeanor. This full-time role requires working 37 hours over 4 days, including one Saturday in four.

Qualifications

• Previous experience managing phone calls and cash handling is desirable.
• Experience in handling sensitive and confidential information is advantageous.
• Ability to remain calm, confident, and friendly under pressure.

Responsibilities

• Manage front desk and handle client inquiries.
• Perform administration duties in a veterinary reception.
• Support clients and their pets in a compassionate manner.

Skills

Excellent communication skills

Ability to handle stressful situations

Positive can-do attitude

Experience in a busy reception environment

Job description

Overview

About The Role

We are looking for a receptionist with a positive can-do attitude, excellent communication skills, and a love for animals to join our very friendly Reception team at Knotts Yard Vets.

Previous experience working in a busy reception environment, managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, as well as using IT systems would also be advantageous. There will be administration duties along with supporting our clients and their pets. This is an environment which is often emotionally stressful for clients and pets. The ability to remain calm, confident, and friendly under pressure is essential.

This is a full-time position - 37 hours over 4 days and 1 in 4 Saturday

There is no OOH within the role.

Please send covering letter and CV to the following email [e-mail]

About Us

DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. Dane and Alan have taken their years of experience working in numerous high quality practices, to provide exceptional vet care across London and Kent. Claire Baker joined Alan and Dane as a Director in 2019, originally arriving at the main London hospital in 2013 as a locum. Claire heads up the Group’s operations and vet team recruitment.

DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike.

Alan and Dane are dedicated to providing excellent service to clients, respectful, caring and expert care for animalsand asupportive encouraging work placefor their teams.