Veterinary Care Assistant

Vets for Pets; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading pet care provider in Greater London is seeking an enthusiastic Veterinary Care Assistant to join the Greenford practice. As a full-time member, you will assist in non-clinical duties to enhance the patient experience while creating a welcoming environment for clients. This position offers career development opportunities, competitive benefits, and a chance to work with state-of-the-art facilities. If you are passionate about pet healthcare and enjoy supporting others, we invite you to apply.

Benefits

20% discount at Vet Group, Pets at Home, and Groom Room

In-house career development opportunities

Pension scheme

Holiday allowance

Qualifications

• Passion for delivering outstanding pet healthcare.
• Ability to manage a friendly atmosphere in the practice.
• Willingness to assist with non-clinical duties.

Responsibilities

• Assist colleagues with smooth running of the practice.
• Provide exceptional customer service to clients.
• Support in a busy environment helping clients and their pets.

Skills

Friendly and welcoming demeanor

Calm and attentive under pressure

Strong customer service orientation

Enthusiasm for pet care

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Greenford Vets for Pets practice.

Our practice is bright, spacious, air‑conditioned and purpose built to industry leading standards and has state‑of‑the‑art equipment including digital X‑ray and in‑house laboratory facilities.

You will assist all colleagues with non‑clinical duties to support smooth running of the practice and provide the best standard of patient care.

This a great opportunity for someone who is looking to progress into a student nurse role in the future.

This is a full‑time position working 40 hours per week. This will include working 1 in 3 weekends.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required:

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up‑to‑speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in‑house career development opportunities, pension and holiday allowance.

Please note training will take place across Greenford Vets for Pets & Brentford Vets for Pets.

Location

UB6 0UW

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!