Venue Manager

Ashdown Phillips & Partners; Newbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic property management company in Newbury is seeking a professional to manage bookings for meeting rooms and co-working spaces. The role focuses on maximising bookings through outstanding customer service and seamless event execution. Responsibilities include handling enquiries, administering bookings, and fostering a collaborative environment. The ideal candidate should have excellent communication skills and a customer-focused approach. This role is integral to ensuring a well-run and welcoming business estate.

Responsibilities

• Handle enquiries and viewings for meeting rooms, highlighting features to encourage bookings.
• Administer all bookings and lettings for small office spaces.
• Manage daily operations of the co-working area to ensure comprehensive support.
• Organise member-focused initiatives to foster collaboration.

Job description

This position represents an exciting chance to become part of a dynamic and fast-growing team responsible for managing The Connection, the newly redeveloped business estate formerly known as the Vodafone Village. The primary goal of this role is to maximise bookings for meeting rooms, co-working areas, and small office spaces through expert management, seamless event execution, and outstanding customer service.

Key Responsibilities

Meeting Rooms

• Handle all enquiries and viewings related to meeting rooms, emphasising their features and advantages to encourage bookings.
• Accept and co-ordinate bookings using the designated app and software.
• Provide technical assistance for all audio-visual equipment.
• Set up rooms according to the specifications of each meeting.
• Clear rooms promptly once meetings conclude.
• Communicate with the wider estate team regarding events that may affect the overall estate.
• Update the meeting room wayfinding daily.

Co-working Spaces

• Manage all enquiries and viewings for co-working spaces, highlighting benefits to convert interest into memberships or package deals.
• Administer all memberships and packages.
• Oversee daily operations of the co-working area, ensuring a warm welcome and comprehensive support for all members and users.
• Organise member-focused initiatives to add value and foster collaboration amongst members.
• Work with colleagues to ensure all estate initiatives align and enhance each other.
• Issue app access credentials and parking permits as needed.

Small Office Spaces

• Manage all enquiries and viewings for small office spaces, showcasing features to drive bookings and lettings.
• Administer all bookings and lettings.